Existing workitems still execute old workflow tasks after buffer refresh

[Gavin Mooney]

Hi,

If you changed the agent assignment on the workflow step then after
your transport, workflow instances that already existed will continue
to use the old template; only new instances (triggered after the
transport and buffer refresh, etc) will use the new template.

If you're using agent assignment rules and your change was to such a
rule, then existing instances that haven't yet reached the step in
question will use the new rule.

But if you're hoping to re-route work items that have already been
sent, then I don't think there's anything you can do other than
reroute them manually as an administrator.

Regards,
Gavin

2006/8/4, Mad ABAPper <madabapper at hotmail.com>:
> Greetings all,
>
> We transported a change to an existing workflow template into our production
> client yesterday afternoon. The change consisted of a change in the "Agent
> Determination" of an existing step, and the removal of several other
> unneccesary steps. I refreshed the buffer using transaction 'SWU_OBUF'
> shortly after the transport was successfully moved.
>
> Today, I see that existing work items are still using the old workflow
> template, and this is causing problems. I really need these existing work
> items to use my new Agent Determination changes.
>
> What can I do to force existing workflow work items to load my new template
> so it can use my new Agent Determination changes.
>
> Thanks
>
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