Executing SRM(EBP) work item in Enterprise Portal 6.0's UWL

Dart, Jocelyn jocelyn.dart at sap.com
Mon Sep 12 09:59:47 EDT 2005


Did you check out if its an Agate crash as suggested?
Find whoever's in charge of your ITS/Portal. It should be their problem not yours.
 

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

The information contained in or attached to this electronic transmission is confidential and may be legally privileged. It is intended only for the person or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. If you have received this electronic transmission in error, please immediately contact the sender to arrange for the return of the original documents. 

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________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Collins Obiosa-Maife
Sent: Monday, 12 September 2005 11:42 PM
To: SAP Workflow Users' Group
Subject: RE: Executing SRM(EBP) work item in Enterprise Portal 6.0's UWL


Hello Jocelyn,
How can I investigate the cause of an "ITS Error 500:Communication problem: The web server extension (WGate) failed to receive a response from the ITS web service." 
Its related to the BBP_QUOT_EXTWF service am trying to call from the portal's UWL.
 
Thanks in advance.
 
Collins

Collins Obiosa-Maife <comaife at yahoo.co.uk> wrote:

	Hello Jocelyn, Krishna
	 
	Thanks a lot for all your very useful suggestions.
	 
	I decided to re-configure the entire UWL to determine where I could have made a mistake or sth. I deleted the custom xml, as well as the default xml generated after registering the work items/systems.Then I removed all the settings I made in the UWL MiniApp iview.
	
	Afterwards, I re-registered the systems, and used cleared the cache.
	Then I launched the work items in the UWL, but a blank screen was displayed again.
	However, the SRM Admin observed that the user didnt have some RFC transactions,while running a runtime check, and I asked him to assign those txns.
	 
	The work item was launched again, and I noticed that the UWL MiniApp iview was called automatically, but there was an error message displayed instead of a blank screen ( it took about 5-10mins for this page to display). Here's the message:

	"500 ITS Error

	Communication problem: The web server extension (WGate) failed to receive a response from the ITS web service."
	 
	I have coducted further search on the sap.service site and found some SAP Notes that refer to this problem viz:646601and 676253, however, the latter isnt available.
	I also found a document and a ".par " file titled SAP Webflow Execution Handler.
	 
	Could these be a solution to the problem?

	Thanks.

	Regards,

	Collins

	 


	"Dart, Jocelyn" <jocelyn.dart at sap.com> wrote:

		 
		Krishna, 
		Of course the current SRM templates are ITS based - so the choice of miniapp is reasonable.  But I don't believe this step is necessary unless it is explicitly stated in the implementation guide in which case all information about application parameters would be there. 
		 

		Regards, 
		Jocelyn Dart 
		Senior Consultant 
		SAP Australia Pty Ltd. 
		Level 1/168 Walker St. 
		North Sydney 
		NSW, 2060 
		Australia 
		T   +61 412 390 267 
		M   + 61 412 390 267 
		E   jocelyn.dart at sap.com 
		http://www.sap.com <http://www.sap.com/>  

		The information contained in or attached to this electronic transmission is confidential and may be legally privileged. It is intended only for the person or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. If you have received this electronic transmission in error, please immediately contact the sender to arrange for the return of the original documents. 

		Electronic transmission cannot be guaranteed to be secure and accordingly, the sender does not accept liability for any such data corruption, interception, unauthorized amendment, viruses, delays or the consequences thereof.

		Any views expressed in this electronic transmission are those of the individual sender, except where the message states otherwise and the sender is authorized to state them to be the views of SAP AG or any of its subsidiaries. SAP AG, its subsidiaries, and their directors, officers and employees make no representation nor accept any liability for the accuracy or completeness of the views or information contained herein. Please be aware that the furnishing of any pricing information/ business proposal herein is indicative only, is subject to change and shall not be construed as an offer or as constituting a binding agreement on the part of SAP AG or any of its subsidiaries to enter into any relationship, unless otherwise expressly stated. 

		 

________________________________

		From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Athur Krishna
		Sent: Friday, 09 September 2005 9:52 AM
		To: SAP Workflow Users' Group
		Subject: Re: Executing SRM(EBP) work item in Enterprise Portal 6.0's UWL
		
		
		Hi Collins,
		 
		The application parameter is additional parameter option to be passed to the application or transaction.
		I dont think that would be of much use here, I dont have much knowledege in workflow as such and its transactions.
		 
		but why would you need a Launch Mini app? I mean there are 4 types of GUI (SAP GUI for windows being common).
		 
		1) SAP GUI for Windows (Mostly Used)
		2) SAP GUI for Java (for Non Windos OS)
		3) SAP GUI for HTML (Used by ITS - Not many use these days except for few specific applications like ESS)
		4) SAP Launch MiniApp (ITS Specific Template based Control)
		 
		-Krishna


		 
		On 9/8/05, Collins Obiosa-Maife <comaife at yahoo.co.uk> wrote: 

			Hello Jocelyn,
			Please see my response in red
			
			"Dart, Jocelyn" < jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com> > wrote:

				Sounds like you have a problem with BBP_QUOT_EXTWF itself.....Yes .
				 
				Have you checked it runs ok when you run the inbox directly from SRM rather than the portal?.... I have checked and it runs well, both in BBPBWSP and BBPAPPROVAL.
				Have you checked your launch mechanism is pointing to the correct ITS - internal or external whichever you one you are using?... I have checked the parameters in the system landscape of the Portal, and it is okay (I presume thats what makes it possible for the portal to have SSO with the SRM, please correct me if I am wrong) 
				I'd also suggest checking the launch hyperlink itself to see if there are any parameters missing, e.g. WI_ID....The launch parameters that I obtained from the URL of the shows the work item ID, and some other parameters SAP CLIENT,etc...
				 
				Also check if there are any  notes re this transaction and make sure you have them implemented....I've checked the service.sap site and found some Notes, but none of them refer directly to the problem...e.g 506377, 690716
				 
				Otherwise I would report it in through the usual official channels....before you do, I'd like to ask one last question...in the property editor view of the UWL Launch MiniApp iView, there's a column for  Application Parameters (please see attached file), what parameters are required in this case?
				 
				Thanks a lot.
				 
				Collins.
				Regards, 
				Jocelyn Dart 
				Senior Consultant 
				SAP Australia Pty Ltd. 
				Level 1/168 Walker St. 
				North Sydney 
				NSW, 2060 
				Australia 
				T   +61 412 390 267 
				M   + 61 412 390 267 
				E   jocelyn.dart at sap.com 
				http://www.sap.com <http://www.sap.com/>  

				The information contained in or attached to this electronic transmission is confidential and may be legally privileged. It is intended only for the person or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. If you have received this electronic transmission in error, please immediately contact the sender to arrange for the return of the original documents. 

				Electronic transmission cannot be guaranteed to be secure and accordingly, the sender does not accept liability for any such data corruption, interception, unauthorized amendment, viruses, delays or the consequences thereof. 

				Any views expressed in this electronic transmission are those of the individual sender, except where the message states otherwise and the sender is authorized to state them to be the views of SAP AG or any of its subsidiaries. SAP AG, its subsidiaries, and their directors, officers and employees make no representation nor accept any liability for the accuracy or completeness of the views or information contained herein. Please be aware that the furnishing of any pricing information/ business proposal herein is indicative only, is subject to change and shall not be construed as an offer or as constituting a binding agreement on the part of SAP AG or any of its subsidiaries to enter into any relationship, unless otherwise expressly stated. 

				 

________________________________

				From: sap-wug-bounces at mit.edu [mailto: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> ] On Behalf Of Collins Obiosa-Maife
				Sent: Thursday, 08 September 2005 11:49 PM
				To: SAP Workflow Users' Group
				Subject: RE: Executing SRM(EBP) work item in Enterprise Portal 6.0's UWL
				
				 
				Hello Jocelyn,
				 
				I identified the task (TS........) I needed from the XML file generated after registering the SRM system in the UWL Administration. Then I copied the section of the XML with the task, and used it to create a custom XML file (I followed documentation from SDN and help.sap). I didnt create an XML file from scratch.
				However, the ITS txn (BBP_QUOT_EXTWF) that should launch the work item from the UWL (EP6.0 SP9) didnt display when the work item is executed, instead a blank screen is displayed. 
				 
				Then I replaced that txn with BBPAPPROVAL in the XML , and when the work item is executed in the UWL, the Approval Inbox in the SRM is displayed with all the work items. 
				Hence, the user has to execute the work item in the SRM Inbox (the second time) before the Approval screen is displayed.
				 
				The iview that displays the Approval Inbox is the UWL Launch MiniApp. 
				I'd like to know the difference between BBPAPPROVAL and BBP_QUOT_EXTWF, and why the UWL Launch MiniApp iview could not generate the BBP_QUOT_EXTWF.
				 
				Thanks in advance.
				 
				Regards,
				Collins


				"Dart, Jocelyn" <jocelyn.dart at sap.com> wrote:

					
					Collins,
					 
					Are you sure you've registered the work items for your SRM system in the UWL Administration iview in Portal Administration correctly? The XML should be generated for you without you having to change the files yourself.    
					 
					Make sure you clear the cache after re-registering the work items. 
					 
					You really shouldn't have to be creating your own XML files to launch SRM work items - this is all standard stuff. 
					 

					Regards, 
					Jocelyn Dart 
					Senior Consultant 
					SAP Australia Pty Ltd. 
					Level 1/168 Walker St. 
					North Sydney 
					NSW, 2060 
					Australia 
					T   +61 412 390 267 
					M   + 61 412 390 267 
					E   jocelyn.dart at sap.com 
					http://www.sap.com <http://www.sap.com/>  

					The information contained in or attached to this electronic transmission is confidential and may be legally privileged. It is intended only for the person or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. If you have received this electronic transmission in error, please immediately contact the sender to arrange for the return of the original documents. 

					Electronic transmission cannot be guaranteed to be secure and accordingly, the sender does not accept liability for any such data corruption, interception, unauthorized amendment, viruses, delays or the consequences thereof. 

					Any views expressed in this electronic transmission are those of the individual sender, except where the message states otherwise and the sender is authorized to state them to be the views of SAP AG or any of its subsidiaries. SAP AG, its subsidiaries, and their directors, officers and employees make no representation nor accept any liability for the accuracy or completeness of the views or information contained herein. Please be aware that the furnishing of any pricing information/ business proposal herein is indicative only, is subject to change and shall not be construed as an offer or as constituting a binding agreement on the part of SAP AG or any of its subsidiaries to enter into any relationship, unless otherwise expressly stated. 

					 

________________________________

					From: sap-wug-bounces at mit.edu [mailto: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> ] On Behalf Of Collins Obiosa-Maife
					Sent: Thursday, 08 September 2005 5:43 AM
					To: SAP Workflow Users' Group
					Subject: Re: Executing SRM(EBP) work item in Enterprise Portal 6.0's UWL
					
					 
					Hello Krishna,
					 
					I tried the BBPAPPROVAL, and it works just fine. However it still shows all the work items fom the Inbox. The solution I want to implement should display the Approval Window of one work item (bbp_quot_extwf) once the work item is executed in the UWL. 
					 
					I have used this bbp_quot_extwf  the same way I used bbpapproval and bbpbwsp, but the work items are not displayed at all.
					 
					What's the difference between these set of transactions, and which transactions are considered as MiniApps?
					Thanks in advance.
					 
					Collins.
					 
					Athur Krishna <athur.krishna at gmail.com> wrote:

					
					Hi Collins,
					 
					BBPAPPROVAL is the transaction 
					-Krishna
					
					 
					On 9/7/05, Collins Obiosa-Maife < comaife at yahoo.co.uk <mailto:comaife at yahoo.co.uk> > wrote: 

					
					Hello krishna,
					Thanks a lot. I have been able to display the SRM Inbox after executing the work item in the UWL.However, instead of displaying the detail of the work item, the whole SRM Inbox is displayed when a task is executed.
					Here's what I did to achieve this:
					<Actions>

					<Action name="launchMiniApp" groupAction="no" handler="SAPMiniAppLauncher" 

					returnToDetailViewAllowed="yes" launchInNewWindow="no">

					<Properties>

					<Property name="Template" value="BBPBWSP"/>

					</Properties>

					<Descriptions default="Launch SAP Task">

					<ShortDescriptions>

					<Description Language="en" Description=" Launch SAP Task"/>

					</ShortDescriptions>

					</Descriptions>

					</Action>

					</Actions>

					Then I used the same BBPBWSP in the UWL Launch MiniApp iview.
					 
					Obviously, this is not the solution I had anticipated, but its a step in the right direction.
					 
					I'd appreciate if you could explain what transaction or ITS Service to use to display the details 
					 
					of a task/work-item rather than the entire Web Inbox.
					
					 
					Thanks in advance.
					 
					Collins.
					
					Athur Krishna <athur.krishna at gmail.com> wrote:

					
					
					Hi Collins,
					 
					Here is the snippet of the UWL to Launch GUI for different task
					 
					<Actions>
					<Action name="launchSAPAction" userDecision="no" handler="SAPTransactionLauncher" referenceBundle="launch_sap">
					<Properties>
					<Property name="GuiType" value="WinGui"/> 
					</Properties>
					<Descriptions default=""/>
					</Action>
					</Actions>
					 
					As I said before I tried to use SRM inbox in portal but coz of the "Substitution" button i could not, hence made it seperate.
					 
					-Krishna


					 
					
					On 9/7/05, Collins Obiosa-Maife < comaife at yahoo.co.uk <mailto:comaife at yahoo.co.uk> > wrote: 

					
					
					I am really sorry about this. I have created a new subject.
					I'll try clearing the cache for all the systems in the portal. I cleared it for just the system the xml file was assigned to. 
					Thanks a lot.
					 
					"Dart, Jocelyn" <jocelyn.dart at sap.com> wrote:

					
					
					Did you remember to clear the cache in UWL administration? Doesn't take effect until you do that.  
					 
					Also PLEASE STOP USING THIS SUBJECT - create your own subject. 
					 
					See the WUG FAQ.
					 

					Regards, 
					Jocelyn Dart 
					Senior Consultant 
					SAP Australia Pty Ltd. 
					Level 1/168 Walker St. 
					North Sydney 
					NSW, 2060 
					Australia 
					T   +61 412 390 267 
					M   + 61 412 390 267 
					E   jocelyn.dart at sap.com 
					http://www.sap.com <http://www.sap.com/>  

					The information contained in or attached to this electronic transmission is confidential and may be legally privileged. It is intended only for the person or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. If you have received this electronic transmission in error, please immediately contact the sender to arrange for the return of the original documents. 

					Electronic transmission cannot be guaranteed to be secure and accordingly, the sender does not accept liability for any such data corruption, interception, unauthorized amendment, viruses, delays or the consequences thereof. 

					Any views expressed in this electronic transmission are those of the individual sender, except where the message states otherwise and the sender is authorized to state them to be the views of SAP AG or any of its subsidiaries. SAP AG, its subsidiaries, and their directors, officers and employees make no representation nor accept any liability for the accuracy or completeness of the views or information contained herein. Please be aware that the furnishing of any pricing information/ business proposal herein is indicative only, is subject to change and shall not be construed as an offer or as constituting a binding agreement on the part of SAP AG or any of its subsidiaries to enter into any relationship, unless otherwise expressly stated. 

					 

________________________________

					From: sap-wug-bounces at mit.edu [mailto: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> ] On Behalf Of Collins Obiosa-Maife
					Sent: Thursday, 08 September 2005 1:10 AM
					To: SAP Workflow Users' Group
					Subject: Re: Portal - UWL vs. SAP Business Workplace 
					
					 
					Hello Krishna,
					Thanks a lot. I was able to locate the iview, the screenshot was very helpful, however, I tried to implement it, but it didnt work.
					Here's a list of the actions I have undertaken thus far:
					 
					1) Configured the UWL to display the SAP Inbox (SAP GUI for HTML is the default-SWK1)
					2)Configured the XML for the registered work items to display task (below)
					 
					<?xml version="1.0" encoding="utf-8"?>

					<!DOCTYPE UWLConfiguration PUBLIC '-//SAP//UWL1.0//EN' 'uwl_configuration.dtd' [ 

					]>

					<UWLConfiguration version="1.0">

					<ItemTypes>

					<ItemType name="uwl.task.webflow.TS90500039" connector="WebFlowConnector" defaultView="webflowView" 

					defaultAction="launchMiniApp"> 

					<ItemTypeCriteria externalType="TS90500039" connector="WebFlowConnector"/>

					<Actions>

					<Action name="launchMiniApp" groupAction="no" handler="SAPMiniAppLauncher" 

					returnToDetailViewAllowed="yes" launchInNewWindow="no">

					<Properties>

					<Property name="Template" value="BBP_QUOT_EXTWF"/>

					</Properties>

					<Descriptions default="Launch SAP Task">

					<ShortDescriptions>

					<Description Language="en" Description=" Launch SAP Task"/>

					</ShortDescriptions>

					</Descriptions>

					</Action>

					</Actions>

					</ItemType>

					</ItemTypes>

					</UWLConfiguration>

					

					3) Assigned the above xml to the workflow system in the portal
					4) Used the UWL-Launch MiniApp to display the ITS Template
					 in the XML w/out success.
					 
					My questions are: 
					1) How does the UWL- Launch SAP Transaction or UWL -Launch MiniApp work?
					2) Is there anyone in the forum who has configured the UWL to display the SRM Web Inbox, and executed them from the portal, and how was it done?
					 
					Thanks in advance.
					 
					 


					Athur Krishna <athur.krishna at gmail.com> wrote:

					
					Hi Collins,
					 
					Pls find the Iview named "UWL - Launch SAP Transaction" 
					edit this iview and in property category pulldown menu click "show all" and find for "SAP GUI Type".
					 
					find the attached image.
					 
					-Krishna
					
					 
					On 9/5/05, Collins Obiosa-Maife < comaife at yahoo.co.uk <mailto:comaife at yahoo.co.uk> > wrote: 

					
					Hello Arthur,
					I have followed the path you described, but I didnt see any "SAP GUI Type" property in the Property Editor of the UWL iview.
					Please could you be more specific?
					Thanks. 
					
					
					Athur Krishna <athur.krishna at gmail.com> wrote:

					
					
					Hi Collins,
					 
					If you want all of your INBOX items to open in a different GUI (like Win GUI ). then
					change the "SAP GUI Type" in  Content Provided By SAP -> End User Content -> Iviews -> UWL - Launch SAP Transaction.
					 
					-Krishna
					
					 
					
					On 9/5/05, Collins Obiosa-Maife < comaife at yahoo.co.uk <mailto:comaife at yahoo.co.uk> > wrote: 

					
					
					Hello Workflow Experts,
					I have configured the UWL in Enterprise Portal 6.0 using a "How To" document from the SDN, as well as the SAP HELP documentation. 
					The work items in the UWL Inbox are SAP GUI for HTML. However, I want to display work items from the SRM's Inbox which has added functionalities.
					Does anyone have a clue as to resolving this dilemma?
					Thanks in advance.
					Collins. 
					
					
					Athur Krishna <athur.krishna at gmail.com> wrote:
					

					
					Hi All,
					 
					Thanks to Greg,Jocelyn,Peter and others for sharing their knowledge.
					 
					just one more clarification, 
					 
					assuming that I have configured both SRM and R/3 inbox in UWL (basically registering the system).
					 
					 SRM needs "Substitution" option and R/3 does not need.
					 
					and all my inbox in UWL will be flooded with both SRM and R/3 approvals , considering that "Substitution" is available in EP 6.0 stack 12, so how do I enable / disable "Substitution" specifically for R/3 and SRM approval workitems. 
					 
					Thanks,
					-Krishna
					 
					 
					 

					 



					 
					On 9/2/05, Collins Obiosa-Maife < comaife at yahoo.co.uk <mailto:comaife at yahoo.co.uk> > wrote: 

					
					Hello Jocelyn,
					Thanks for this contribution. However, I'd like to know if there's a documentation that describes how to display the SRM Inbox in the UWL? I need this solution to tie the work items in my SRM Inbox to the UWL.
					Thanks in advance.
					 
					Collins 
					
					
					"Dart, Jocelyn" <jocelyn.dart at sap.com > wrote:
					

					
					Folks, 
					Substitution IS standard in the UWL as of EP 6.0 support stack 12.
					 
					Forwarding, reserve/replace and the other items you specifically mentioned Sherman are also already included in the UWL.  As always make sure you are on the highest support stack to get the maximum bug/performance improvements and latest functionality. 
					 
					You should also be aware that SAP considers the UWL as the main workflow inbox from a future-direction perspective.  
					 
					While it still has a few rough edges compared to the more mature SBWP these are gradually being smoothed out.  Similarly the documentation on configuration options is improving. 
					 
					As Peter has pointed out the UWL has some advantages when dealing with web-based services. 
					 
					It is also the only inbox which allows you to easily combine all work items from all of your SAP systems. 
					 
					Another consideration is that the UWL has already become not just the workflow inbox but the Alert Management inbox as well, so it has dual functionality.  
					 
					You also get Collaboration Tasks (ad-hoc workflow ) in the UWL which are not available in SBWP.  
					 
					 
					Regards, 
					Jocelyn Dart 
					Senior Consultant 
					SAP Australia Pty Ltd. 
					Level 1/168 Walker St. 
					North Sydney 
					NSW, 2060 
					Australia 
					T   +61 412 390 267 
					M   + 61 412 390 267 
					E   jocelyn.dart at sap.com 
					http://www.sap.com <http://www.sap.com/>  

					The information contained in or attached to this electronic transmission is confidential and may be legally privileged. It is intended only for the person or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. If you have received this electronic transmission in error, please immediately contact the sender to arrange for the return of the original documents. 

					Electronic transmission cannot be guaranteed to be secure and accordingly, the sender does not accept liability for any such data corruption, interception, unauthorized amendment, viruses, delays or the consequences thereof. 

					Any views expressed in this electronic transmission are those of the individual sender, except where the message states otherwise and the sender is authorized to state them to be the views of SAP AG or any of its subsidiaries. SAP AG, its subsidiaries, and their directors, officers and employees make no representation nor accept any liability for the accuracy or completeness of the views or information contained herein. Please be aware that the furnishing of any pricing information/ business proposal herein is indicative only, is subject to change and shall not be construed as an offer or as constituting a binding agreement on the part of SAP AG or any of its subsidiaries to enter into any relationship, unless otherwise expressly stated. 

					 

________________________________

					From: sap-wug-bounces at mit.edu [mailto: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> ] On Behalf Of Peter Carroll
					Sent: Friday, 02 September 2005 10:05 AM
					To: 'SAP Workflow Users' Group'
					Subject: RE: Portal - UWL vs. SAP Business Workplace
					
					 
					We also coded the substitution function for use inthe portal, basically a copy of the standard SBWP code.
					 
					But when comparing the UWL and the SBWP my question is why would anyone use something that is a half baked copy of the real thing ? 
					 
					The UWL is flaky and hard to configure - maybe it is just me but I still cannot get the same task to come up under more than one filter on the open tasks tab etc 
					 
					 
					Other points to consider
					*The UWL is slower than the SBWP.
					 
					*Depending on the nature of the task, business HTML in separate window or some java ones, the task just executed is still in the open tasks list after it has been just processed - users hate this as they are unsure if item has been executed or not. 
					 
					*Under some circumstances if the user double clicks on the item a lock error is received, a note describes this but offers no solution. 
					 
					*The documentation to use and configure the UWL is totally inadaquate and unless one of the examples in it exactly matches your needs you will struggle 
					 
					*The loss of chained execution(advance with dialogue) is hard to take and makes simple things complex.
					 
					Be careful if you use the UWL, but in my opinion you are better off on just one platform as you will be hard pressed to satisfy users of both with the one WF. In particular screens that use business HTML, are generated from the container of the WF or are written in Java present major problems when used in the SBWP. 
					 
					Peter Carroll
					 
					 

________________________________

					From: sap-wug-bounces at mit.edu [mailto: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> ] On Behalf Of Athur Krishna
					Sent: Friday, 2 September 2005 0:19
					To: SAP Workflow Users' Group
					Subject: Re: Portal - UWL vs. SAP Business Workplace
					
					 
					Hi Greg,
					 
					 
					One small question, EBP Approvals have the "Substitution" option, How did you achive that in UWL since UWL by default does not come with "Substitute" option.
					 
					Thanks,
					-Krishna
					
					 
					On 9/1/05, Gregory Utley < Gregory.Utley at citrix.com <mailto:Gregory.Utley at citrix.com> > wrote: 

					All,

					We just converted from the SAP Office inbox to the UWL with the implementation of the SAP Portal.  The big plus for users here is one stop shopping, i.e., all SAP Office inboxes (R/3, EBP, ESS) are now available in one place.  Before, users had to enter via SBWP to approve separately in each system.  The biggest negative with the UWL is the loss of the "advance with dialog" feature.  We've had to write custom code to compensate for this.  I think this is a major loss, although I haven't seen any other complaints on WUG on the topic. 

					Greg Utley

					
________________________________


					From: sap-wug-bounces at mit.edu [mailto: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> ] On Behalf Of Sherman Wright
					Sent: Wednesday, August 31, 2005 2:52 PM
					To: UserGroup, Workflow
					Subject: Portal - UWL vs. SAP Business Workplace

					 

					Hi � 

					We are using Portal 6.0, and because of unfamiliarity, etc., etc., we had replaced the Universal Work List (UWL) with the SAP Business Workplace (transaction SBWP) using Windows HTML GUI.  We have a handful of workflow approval tasks (PR approvals, Fixed Asset retirement approvals, Absence Request approvals, etc.) that we route to people in their Workflow Inboxes, which should be available with either "tool". 

					We are in the process of moving from SAP R/3 4.6B to MySAP ERP (ECC 5.0).  In light of this, I have been asked to provide pros and cons regarding replacing the Business Workplace with the UWL, since the UWL is the default tool in Portal.  Do any of you have any strong arguments either for or against the use of UWL as opposed to the Business Workplace?  Some of our users really like the ability to do their automatic forwarding, substitution maintenance, outbox maintenance, etc., from Portal.  Most of these things especially don't seem to be available in the UWL. 

					Any information would be appreciated�

					Regards,
					Sherman

					 

					
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					Collins
					
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					-Gotth! ! ! old Ephraim L! essing 

					
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					Yahoo! Messenger <http://us.rd.yahoo.com/mail/uk/taglines/default/messenger/*http://uk.messenger.yahoo.com>  NEW - crystal clear PC to PC calling worldwide with voicemail <http://us.rd.yahoo.com/mail/uk/taglines/default/messenger/*http://uk.messenger.yahoo.com> _______________________________________________
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					The most deadly fruit is borne by the hatred which one grafts on an extinguished friendship. 
					-Gotthold Ephraim Lessing 

					
________________________________

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					Best regards,
					Collins
					
					The most deadly fruit is borne by the hatred which one grafts on an extinguished friendship. 
					-Gotthold Ephraim Lessing 

					
________________________________

					To help you stay safe and secure online, we've developed the all new Yahoo! Security Centre <http://us.rd.yahoo.com/mail/uk/taglines/default/security_centre/*http://uk.security.yahoo.com/> . 

					


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					Best regards,
					Collins
					
					The most deadly fruit is borne by the hatred which one grafts on an extinguished friendship. 
					-Gotthold Ephraim Lessing 

					
________________________________

					To help you stay safe and secure online, we've developed the all new Yahoo! Security Centre <http://us.rd.yahoo.com/mail/uk/taglines/default/security_centre/*http://uk.security.yahoo.com/> . _______________________________________________
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________________________________

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	Best regards,
	Collins
	
	The most deadly fruit is borne by the hatred which one grafts on an extinguished friendship. 
	-Gotthold Ephraim Lessing 

	
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