Portal - UWL vs. SAP Business Workplace

Athur Krishna athur.krishna at gmail.com
Fri Sep 2 16:27:47 EDT 2005 

Hi All,
 Thanks to Greg,Jocelyn,Peter and others for sharing their knowledge.
 just one more clarification, 
 assuming that I have configured both SRM and R/3 inbox in UWL (basically 
registering the system).
  SRM needs "Substitution" option and R/3 does not need.
 and all my inbox in UWL will be flooded with both SRM and R/3 approvals , 
considering that "Substitution" is available in EP 6.0 stack 12, so how do I 
enable / disable "Substitution" specifically for R/3 and SRM approval 
workitems.
 Thanks,
-Krishna
   
 

 On 9/2/05, Collins Obiosa-Maife <comaife at yahoo.co.uk> wrote: 
> 
> Hello Jocelyn,
> Thanks for this contribution. However, I'd like to know if there's a 
> documentation that describes how to display the SRM Inbox in the UWL? I need 
> this solution to tie the work items in my SRM Inbox to the UWL.
> Thanks in advance.
>  Collins 
> 
> *"Dart, Jocelyn" <jocelyn.dart at sap.com>* wrote:
>  
> Folks, 
> Substitution IS standard in the UWL as of EP 6.0 support stack 12.
>  Forwarding, reserve/replace and the other items you specifically 
> mentioned Sherman are also already included in the UWL. As always make sure 
> you are on the highest support stack to get the maximum bug/performance 
> improvements and latest functionality.
>  You should also be aware that SAP considers the UWL as the main workflow 
> inbox from a future-direction perspective. 
>  While it still has a few rough edges compared to the more mature SBWP 
> these are gradually being smoothed out. Similarly the documentation on 
> configuration options is improving. 
>  As Peter has pointed out the UWL has some advantages when dealing with 
> web-based services. 
>  It is also the only inbox which allows you to easily combine all work 
> items from all of your SAP systems. 
>  Another consideration is that the UWL has already become not just the 
> workflow inbox but the Alert Management inbox as well, so it has dual 
> functionality. 
>  You also get Collaboration Tasks (ad-hoc workflow ) in the UWL which are 
> not available in SBWP. 
>   Regards, 
> *Jocelyn Dart* 
> Senior Consultant 
> *SAP Australia Pty Ltd.* 
> Level 1/168 Walker St. 
> North Sydney 
> NSW, 2060 
> Australia 
> T +61 412 390 267 
> M + 61 412 390 267 
> E jocelyn.dart at sap.com 
> http://www.sap.com 
> 
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>  ------------------------------
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On 
> Behalf Of *Peter Carroll
> *Sent:* Friday, 02 September 2005 10:05 AM
> *To:* 'SAP Workflow Users' Group'
> *Subject:* RE: Portal - UWL vs. SAP Business Workplace
> 
>  We also coded the substitution function for use inthe portal, basically a 
> copy of the standard SBWP code.
>  But when comparing the UWL and the SBWP my question is why would anyone 
> use something that is a half baked copy of the real thing ?
>  The UWL is flaky and hard to configure - maybe it is just me but I still 
> cannot get the same task to come up under more than one filter on the open 
> tasks tab etc
>   Other points to consider
> *The UWL is slower than the SBWP.
>  *Depending on the nature of the task, business HTML in separate window or 
> some java ones, the task just executed is still in the open tasks list after 
> it has been just processed - users hate this as they are unsure if item has 
> been executed or not.
>  *Under some circumstances if the user double clicks on the item a lock 
> error is received, a note describes this but offers no solution.
>  *The documentation to use and configure the UWL is totally inadaquate and 
> unless one of the examples in it exactly matches your needs you will 
> struggle
>  *The loss of chained execution(advance with dialogue) is hard to take and 
> makes simple things complex.
>  Be careful if you use the UWL, but in my opinion you are better off on 
> just one platform as you will be hard pressed to satisfy users of both with 
> the one WF. In particular screens that use business HTML, are generated from 
> the container of the WF or are written in Java present major problems when 
> used in the SBWP.
>  Peter Carroll
>   
>  ------------------------------
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On 
> Behalf Of *Athur Krishna
> *Sent:* Friday, 2 September 2005 0:19
> *To:* SAP Workflow Users' Group
> *Subject:* Re: Portal - UWL vs. SAP Business Workplace
> 
>  Hi Greg,
>   One small question, EBP Approvals have the "Substitution" option, How 
> did you achive that in UWL since UWL by default does not come with 
> "Substitute" option.
>  Thanks,
> -Krishna
> 
>  On 9/1/05, Gregory Utley <Gregory.Utley at citrix.com> wrote: 
> > 
> >  All,
> > 
> > We just converted from the SAP Office inbox to the UWL with the 
> > implementation of the SAP Portal. The big plus for users here is one stop 
> > shopping, i.e., all SAP Office inboxes (R/3, EBP, ESS) are now available 
> > in one place. Before, users had to enter via SBWP to approve separately in 
> > each system. The biggest negative with the UWL is the loss of the "advance 
> > with dialog" feature. We've had to write custom code to compensate for this. 
> > I think this is a major loss, although I haven't seen any other complaints 
> > on WUG on the topic. 
> >  
> > *Greg Utley*
> >  ------------------------------
> >  
> > *From:* sap-wug-bounces at mit.edu [mailto: sap-wug-bounces at mit.edu] *On 
> > Behalf Of *Sherman Wright
> > *Sent:* Wednesday, August 31, 2005 2:52 PM
> > *To:* UserGroup, Workflow
> > *Subject:* Portal - UWL vs. SAP Business Workplace
> > 
> >  Hi � 
> > 
> > We are using Portal 6.0, and because of unfamiliarity, etc., etc., we 
> > had replaced the Universal Work List (UWL) with the SAP Business Workplace 
> > (transaction SBWP) using Windows HTML GUI. We have a handful of workflow 
> > approval tasks (PR approvals, Fixed Asset retirement approvals, Absence 
> > Request approvals, etc.) that we route to people in their Workflow Inboxes, 
> > which should be available with either "tool". 
> > 
> > We are in the process of moving from SAP R/3 4.6B to MySAP ERP (ECC 5.0). 
> > In light of this, I have been asked to provide pros and cons regarding 
> > replacing the Business Workplace with the UWL, since the UWL is the default 
> > tool in Portal. Do any of you have any strong arguments either for or 
> > against the use of UWL as opposed to the Business Workplace? Some of our 
> > users really like the ability to do their automatic forwarding, substitution 
> > maintenance, outbox maintenance, etc., from Portal. Most of these things 
> > especially don't seem to be available in the UWL. 
> > 
> > Any information would be appreciated�
> > 
> > Regards,
> > Sherman
> > 
> > 
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> > 
> > 
> > 
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