Workflow and incoming e-mail

[Richard Marut]

Angelo,

Business Object WI_MAILREC, method Receive handles incoming mail. Look at
Inbound Distribution under the Settings menu in transaction SCOT to see what
the recipient is for the e-mail address in question.

I did this once where I created a new object and modelled it after
WI_MAILREC. I created my own function module (modelled after the one that's
in the Receive method) that would read the body of the mail to determine how
it needed to be processed. It then published an appropriate event which
continued a workflow that was waiting which was the workflow that sent the
original e-mail.

Richard...


-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Angelo_Besenzoni at sap-consulting.it
Sent: Monday, October 24, 2005 10:44 AM
To: sap-wug at mit.edu
Subject: Workflow and incoming e-mail


HI WF Users.

In a logistic invoice verification process we send an e-mail to sundry
users that are not Sap users.

Because they are not Sap users, for example they can answer e-mail sent by
workflow with an other e-mail (replay-option of Outlook, for instance).

The problem is: how the workflow can intercept an inbound e-mail and
understand that it is an answer into the current process?

Thanks in advance for your suggestions.

Angelo



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