Decision Task Attachments in .doc format not sending emails

Wed Oct 5 20:14:53 EDT 2005

Thanks Jocelyn,

Setting all formats to be sent works great. However, a ".OBJ" file
(unable to open - but it looks like the default object type) is also
sent with the attachments created. How can I restrict this ".OBJ" file
from being created on the email and prevent just the ".OBJ" file from
being sent? In SCOT, I removed OBJ from the supported format list but
this just causes the error : Message cannot be processed as it cannot be
converted.

Would I need to change my bindings in the workflow for the sendmail
step? If so, could you give me some direction as to where I would need
to make the changes? 

Kind regards,

Tom

Tom Peou

Workflow & ESS Administration

Roads and Traffic Authority

Centennial Plaza

260 Elizabeth Street

Surry Hills, NSW

P: (02) 9218 6601

E: Tom_PEOU at rta.nsw.gov.au

________________________________

Look at the configuration against the appropriate node in transaction
SCOT

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com
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From: sap-wug-bounces at mit.edu
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Subject: Decision Task Attachments in .doc format not sending emails

Hi All,

I am getting an error: "Message cannot be processed as it cannot be
converted" when SAP is trying to send an email with an attachment in
WinWord (.doc) format.

The user is in a decision task and creates an attachment and selects
"Class = DOC". Creating a "RAW" format attachment sends OK.

Also, the email seems to attach the default Object as a .OBJ file
whenever an attachment is created. 

If no attachment is created, then no .OBJ file is attached to the email.

I have checked all bindings and they are setup correctly - No other
Objects (except for Attachment) are placed into the Attachments or
_Attach_Objects containers. 

My question is:

1. How can I have WinWord (.doc) attachments on emails send from SAP
correctly?

2. How can I setup emails to be sent in HTML format?

3. How can I stop the .OBJ file from attaching to the email when another
Attachment is created?

4. If I cannot send WinWord attachments, then how can I disable the
"Class" selection on the "Create Attachment" option and leave it as
"RAW". 

Currently, we are on 4.6C and Object: SELFITEM & Method:
SENDTASKDESCRIPTION is setup to be 'DocumentType' = 'RAW'.

Hope you can help.

Many thanks in advance.

Tom

Tom Peou

Workflow & ESS Administration

Roads and Traffic Authority

Centennial Plaza

260 Elizabeth Street

Surry Hills, NSW

P: (02) 9218 6601

E: Tom_PEOU at rta.nsw.gov.au
<http://mailman.mit.edu/mailman/listinfo/sap-wug> 

IMPORTANT NOTICE: This e-mail and any attachment to it are intended only to be read or used by the named addressee. It is confidential and may contain legally privileged information. No confidentiality or privilege is waived or lost by any mistaken transmission to you. The RTA is not responsible for any unauthorised alterations to this e-mail or attachment to it. Views expressed in this message are those of the individual sender, and are not necessarily the views of the RTA. If you receive this e-mail in error, please immediately delete it from your system and notify the sender. You must not disclose, copy or use any part of this e-mail if you are not the intended recipient.
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