Raising a QMSM event with change doc MELDUNG - possible?

[Dart, Jocelyn]

Have you checked out the option of using status management to notify the
workflow that person responsible has been changed?   You would probably
need a user-defined status but both notifications and tasks are
transactions not master data and do a lot with status management so you
may have more luck there. 


Regards,
Jocelyn Dart
Senior Consultant
SAP Australia Pty Ltd.
Level 1/168 Walker St.
North Sydney 
NSW, 2060
Australia
T   +61 412 390 267
M   + 61 412 390 267
E   jocelyn.dart at sap.com
http://www.sap.com

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-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Hilsbos, Margaret A
Sent: Tuesday, 29 November 2005 7:20 AM
To: SAP-WUG (E-mail)
Subject: Raising a QMSM event with change doc MELDUNG - possible?

Hello WUGers,

I have a perplexing little problem that I'm betting someone here knows
just the answer to.

I want to trigger a WF based on a change in the field QMSM-PARNR, which
means a change to the "person responsible" for a task on a service
notification (or q-note, etc). But the only change document I found is
MELDUNG, which is based on the key for the notification, not the task.
Since there can be many tasks on a notification, it is possible that
more than one task will have this field changed in a single transaction.
We need to trigger a workflow for each task that is changed, or at least
loop through a set of work items for each task that was changed. We also
need to be able to identify the old and new values in QMSM-PARNR.

QMSM-PARNR old and new values are written to CDPOS but I am unclear how
to handle the event trigger.  SWEC wants an object like BUS2080 and
CDHDR only has the notification number as the key. I was  wondering if I
could use a function module in SWED to translate the object key, using
CDPOS -TABKEY  to get the key for QMSM....but I'm guessing I can't
trigger separate events for each TABKEY value on a single change
document.

Alternatively I think I could trigger the event based on BUS2080 and
loop through values in the workflow, using a multiline container
element...but in that case do the old and new values alternate in the
container element? It seems like it will be a pain to sort them out to
the task numbers in the loop. 

If I sound lost then I probably am... anyone want to help me out of the
wilderness?  Can you give me a suggestion as to the best way to handle
this situation? 

Thanks!

Margaret Hilsbos
Day & Zimmermann


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