Strange problem

[Mark Pyc]

G'day Ananth,

You are then using Rule 20000027 which is the default Rule maintained
against TS20000166. This rule calls function ME_REL_GET_RESPONSIBLE
and either reads T16FW or uses a User-Exit depending on what you have
set up.

The rule is defined to error on no result, so it must be finding
something. Possibly it finds a Person without an infotype 105 record.

Unit test this Rule via PFAC and see what result you get for your PO /
Rel Code combo.

Have fun,
Mark

On 11/14/05, Ananth <write2ananth at gmail.com> wrote:
> Hi Mark,
>
> I am not using any rule or method to determine the agents. The users
> are retrieved from the release strategy configured in the system. I
> have just copied the standard task (TS20000166 : Release of Purchase
> Order) and made some changes to the description of the task. That is
> the only change I have done so far. It worked properly in Dev system
> and QA also it worked couple of times. But now it does not seem to
> sending the workitems to the correct agent, but workitems are being
> sent to all the users, since it is a general task.
>
> I dont know what is happening.
>
> I have done similarly for PR, copying the standard task for PR and
> changed the description in Dev and transported to QA. It is working
> fine without any problem, but the PR task in QA doesnt seem to be
> working at all.  I have also refreshed buffers 'SWU_OBUF', but it
> doesnt seem to be having any effect.
>
> Can you pls give me some pointers.
>
> Thanks in advance,
> Ananth
>
>
>
> On 11/14/05, Mark Pyc <mark.pyc at gmail.com> wrote:
> > G'day Ananth,
> >
> > You don't mention the detail of your agent determination. Are you
> > using a Ruole or a method to determine your agents?
> >
> > Is it happening for all instances or only some?
> >
> > What could have changed?
> >
> > Have fun,
> > Mark
> >
> > On 11/12/05, Ananth <write2ananth at gmail.com> wrote:
> > > Hi All,
> > >
> > > I have a strange situation when using BUS2105 (Purchase Requisition)
> > > where the task is defined as 'General Task' and the agent is
> > > determined at runtime based on the release strategy.
> > >
> > > It was working perfectly, where the agents were picked up properly
> > > based on the release code and the workitems were sent correctly to the
> > > correct agents. But now, the workitems are being sent to all the
> > > agents and when I check the log (SWI2_FREQ), it shows that the task
> > > can be executed by all and it is not picking the correct agent.
> > >
> > > I refreshed the buffers (SWU_OBUF), but to no avail.
> > >
> > > Can someone pls let me know what is to be done to make sure that the
> > > workitem is sent to the correct instead of all the people.
> > >
> > > Thanks in advance
> > > Ananth
> > >
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> > >
> >
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