Help regd. rule resolutions

[Dart, Jocelyn]

Vijay, 
Same deal, because mail recipients can be in many formats, not just
agent format, rules are not appropriate. 

You're correct that's not just email addresses, you could say exactly
the same thing about SAP user ids - i.e. I can pass a list of user ids
as the recipients of a mail step, whereas a work item rule always passes
back agents in agent format (i.e. for work items a user id has to be
passed as US.  

So you calculate them in a prior step as Mike has described, and then
pass the list to your mail step using a multiline container element.


Regards,
Jocelyn Dart
Senior Consultant
SAP Australia Pty Ltd.
Level 1/168 Walker St.
North Sydney 
NSW, 2060
Australia
T   +61 412 390 267
M   + 61 412 390 267
E   jocelyn.dart at sap.com
http://www.sap.com

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-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of vijay srikanth
Sent: Thursday, 10 November 2005 3:21 PM
To: sap-wug at mit.edu
Subject: RE: Help regd. rule resolutions

Hi Mike,

I didn't mean email addresses. I meant SAP mail, (Send Mail Step) to
user 
ids. The mail that goes into the unread documents of the SBWP, for a 
particular user.


Regards,
Vijay


>From: "Mike Pokraka (WUG)" <wug.replies at workflowconnections.com>
>Reply-To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
>To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
>Subject: RE: Help regd. rule resolutions
>Date: Wed, 9 Nov 2005 22:43:40 +0200
>
>Hi Vijay,
>It doesn't make sense to be able to use rules for emails. Rules return
org
>objects, but email addresses are pretty much free text fields. i.e. it 
>could
>be customers or any mail address you pick off an order or whatever.
>If you want to use a rule for agents' email addresses, you have to
evaluate
>the agents in code (FM RH_GET_ACTORS) and then get the email addresses
for
>each and send that to your mail step as a multline container.
>
>Cheers
>Mike
>
>-----Original Message-----
>From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
Behalf Of
>vijay srikanth
>Sent: 09 November 2005 11:51
>To: sap-wug at mit.edu
>Subject: Help regd. rule resolutions
>
>Hi,
>
>While sending work items to inboxes of agents we can set rules in the
>workflow step itself.
>How do we set rules when we send SAP mail to agents. There is no option
in
>the workflow step itself for doing the same. Thanks for the help in 
>advance.
>
>
>Regards,
>Vijay
>
>
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