select agent to exclude certain agents from the list

[Mark Pyc]

G'day Sushil,

Interesting. I was pretty sure this worked, but doing a quick test in
a 4.7/620 system it doesn't. Looking at the code it doesn't look like
it would.

Inside ALLAGENTSOFTASKGETANDDISPATCH there is a call to the methods
ALLAGENTSOFTASKGET and DISPATCH (as the name would suggest). The code
behind each of these are calls to function modules. It looks like
there is an implicit binding missing.

The DISPATCH method seems to only filter excluded agents if the
parameter NAMELIST is passed. In the combo method of
ALLAGENTSOFTASKGETANDDISPATCH this doesn't seem to happen.

Assuming all this is true (it's only on the basis of 20 mins digging)
then really SAP should fix it. Raise it as an OSS message. Presumably
some others have hit this????

In the meantime though, it does look like you could relatively easily
subtype the object and create your own Z method. The code could be a
pretty straightforward copy, just make sure the NAMELIST container
element is populated.

If someone has more first hand knowledge please speak up.

Have fun,
Mark

On 5/13/05, Sushil Guragain <sguragain at interpublic.com> wrote:
> Hi WF Gurus,
>  
> Is there an easy way to exclude certain people from the list that shows up
> on Select Agent task (Standard task TS30200146)? I tried by passing the
> agents to exclude by passing it on &EXCLUDEDAGENTS& parameters but that does
> not seem to give me a list excluding the EXCLUDEDAGENTS.
>  
> When I tested the object WF_TASK, method ALLAGENTSOFTASKGETANDDISPATCH it
> has EXCLUDEDAGENTS as one of the parameters. I thought it would limit the
> list by excluding the EXCLUDEDAGENTS when the pop-up window appears but it
> does not do so. Can someone please explain me what is this parameter
> supposed to do? If this is not functioning properly is there a note to
> apply. Or does that parameter have a different purpose? In that case could
> someone tell me what is the best way to handle this?
>  
> I am thinking the route of building a subtype of WF_TASK and copying the
> ALLAGENTSOFTASKGETANDDISPATCH method into a custom method and putting the
> logic in method to exclude the agents from the list. Please let me know if
> there is a better route to handle this.
>  
> Thanks,
>  
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