WF_TASK ALLAGENTSOFTASKGETANDDISPATCH

[Michael Pokraka]

Hi Sue, 
I should have thought of this before, but that is actually by design: You
(well, someone else) might want to send a WF to someone who isn't active yet,
but when their ID gets activated they have work in their inbox. I vaguely
remember reading that in the 6.20 release notes or somewhere. 
A good process would be to set up a substition when a user is locked/delimited.

Cheers
Mike


--- "Susan R. Keohan" <keohan at ll.mit.edu> wrote:
> Well, for what is is worth, OSS has stated that:
> > From my understanding BC-BMT-WFM layer
> > does not perform any checking in order to prevent a Workitem being
> > delivered to a Agent which User is Locked: USR02-UFLAG (User Lock
> > Status).
> 
> It seems counter-productive to me that I am allowed to route a workitem to a
> user who is locked and 
> delimited.  Is this just me ?  Of course, there are  work-arounds, but if
> anyone else has 
> experienced this problem, I would be interested to hear how you dealt with
> it.
> 
> Thanks,
> Sue
> 
> Susan R. Keohan wrote:
> 
> > Hi Mike,
> > 
> > What's interesting is that in our Dev environment, which is not 
> > necessarily the best place for testing :), I've had the following 
> > results...
> > 
> > USERID_A, name John Smith, no PA0105 record, can be selected either by 
> > userid or by last name in the drop-down.
> > 
> > USERID_B, name Michael Doe, with valid PA0105 record, can be chosen by 
> > entering USERID_B in the entry screen, but *not* by entering 'Doe' in 
> > the drop-down.
> > 
> > USERID_C, name Mark Jones, with delimited PA0105 record, can be chosen 
> > by entering USERID_C in the entry screen, and also by entering 'Jones' 
> > in the drop-down.
> > 
> > Of course, it would be nice if I had consistent data in Dev to work 
> > with.  I suspect I need to spend some quality time with OSS.
> > 
> > Thanks!
> > Sue
> > 
> > Michael Pokraka wrote:
> > 
> >> Hi Sue, If you manually delimit 105, does it behave as expected? If so 
> >> it should become
> >> a query for the HR people rather than user admin/workflow.
> >> I'm curious, so could you let us know the outcome? Cheers
> >> Mike
> >>
> >> --- "Susan R. Keohan" <keohan at ll.mit.edu> wrote:
> >>
> >>> Hello WF'ers,
> >>>
> >>> We are on 4.6c, Support Pack level 39.  We have used the wizard 'Choose
> >>> Agent' to provide a dialog box to certain users(Agents A)  which will 
> >>> allow them to choose the next
> >>> agent(Agents B) in a subsequent workflow step.  This creates a task 
> >>> which calls the method
> >>> ALLAGENTSOFTASKGETANDDISPATCH of object WF_TASK, which, in turn, 
> >>> calls function module
> >>> SWU_WF_TASK_DISPATCH.
> >>>
> >>> However, I've discovered that Agent A may enter, or select via the 
> >>> dropdown,
> >>> a last name or username of for Agent B, whose SAP UserID is locked 
> >>> and delimited (but not deleted). I've examined the SU01D records, and 
> >>> they are indeed locked and delimited, the personnel records are
> >>> 'withdrawn' and delimited, but the PA0105 infotype records are *not* 
> >>> delimited.
> >>>
> >>> It's unfortunate for Agent A that they can select people (Agent B) 
> >>> who are no
> >>> longer here.  I'm about to enter an OSS message, but thought I would 
> >>> try our experts on the
> >>> SAP-WUG first.  Has anyone come across this error before ?
> >>> -- 
> >>> Susan R. Keohan
> >>> SAP Workflow Developer
> >>> MIT Lincoln Laboratory
> >>> 244 Wood Street
> >>> LI-200
> >>> Lexington, MA. 02420
> >>> 781-981-3561
> >>> keohan at ll.mit.edu
> >>>
> >>> _______________________________________________
> >>> SAP-WUG mailing list
> >>> SAP-WUG at mit.edu
> >>> http://mailman.mit.edu/mailman/listinfo/sap-wug
> >>>
> >>
> >>
> >> Michael Pokraka
> >> Workflow Connections Ltd.
> >> Tel.: +44 (0)7786 910 855
> >> _______________________________________________
> >> SAP-WUG mailing list
> >> SAP-WUG at mit.edu
> >> http://mailman.mit.edu/mailman/listinfo/sap-wug
> >>
> > 
> 
> -- 
> Susan R. Keohan
> SAP Workflow Developer
> MIT Lincoln Laboratory
> 244 Wood Street
> LI-200
> Lexington, MA. 02420
> 781-981-3561
> keohan at ll.mit.edu
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
>