An idea on how to attack back at 'runaway' general tasks

[Michael Pokraka]

Ah, no apologies necessary, that was a joke in reply to Mark's 'tricks up your
sleeve' comment!
Your contribution is much appreciated, and I'm with Mark on that one that even
old muppets can learn new tricks :-) 
Cheers 
Mike

--- Tedde Taege <ttaege at nebraska.edu> wrote:

> Good to hear from the experts!  Accept my apology for misinterpreting your 
> request.
> 
> The redirect that Mark was interested in happens after the login user has 
> been determined to have valid work items.
> At that point, we call transaction SO01.  Sample code shown below.
> 
> DATA: wi_tab       LIKE swwwlhead OCCURS 0 WITH HEADER LINE.
> DATA: wl_user_tab  LIKE swhactor  OCCURS 0 WITH HEADER LINE. 
> DATA: lcount       TYPE i.
> DATA: wl_subrc     TYPE sysubrc. 
> 
>     CALL FUNCTION 'SWR_WL_CREATE'    "get user's worklist
>       EXPORTING 
>         language                = sy-langu  "system language 
>         user                    = sy-uname  "user logged on 
>       TABLES 
>         worklist                = wi_tab 
>       EXCEPTIONS 
>         orginfo_not_found       = 1 
>         OTHERS                  = 2 
>               . 
>     LOOP AT wi_tab. 
> * check for runaway WIs - general tasks w/ no agent assigned
>       CALL FUNCTION 'RH_WI_AGENTS_GET'     "get agents for work items    
>         EXPORTING 
>           act_wi_id                 = wi_tab-wi_id 
>         TABLES 
>           wi_agent_list             = wl_user_tab 
>         EXCEPTIONS 
>           no_active_plvar           = 1 
>           no_agent_found            = 2 
>           general_task              = 3 
>           background_task           = 4 
>           OTHERS                    = 5. 
> 
>       IF sy-subrc = 3.    "no specific agent(s) found 
> * runaway WIs need to be reserved by someone 
> * Reserve WI to static user ID until alternative found 
>         DATA:  wl_agent TYPE sy-uname VALUE 'JOHNDOE'. 
>         CALL FUNCTION 'SAP_WAPI_RESERVE_WORKITEM' 
>           EXPORTING 
>             workitem_id          = wi_tab-wi_id 
>             actual_agent         = wl_agent 
>             do_commit            = 'X' 
>           IMPORTING 
>             return_code          = wl_subrc 
>                   . 
> * Remove the General Task WI from logon user's list
>         DELETE wi_tab INDEX sy-tabix. 
> 
> ***** NOTIFY WF ADMINISTRATORS OF WI ***** 
>         IF wl_subrc = 0.    "WI was successfully reserved  
>           <<<insert some kind of e-mail communicaton process here>>>
>         ENDIF. 
>       ENDIF. 
>     ENDLOOP. 
> 
>     DESCRIBE TABLE wi_tab LINES lcount.
> *  Only process transaction when workitems are present
>     IF lcount > 0.
> *  shows SAP Office Inbox
>       CALL TRANSACTION 'SO01'.
>     ENDIF.
> 
> 
>