An idea on how to attack back at 'runaway' general tasks

[Tedde Taege]

At the urging of workflow gurus Mark P. & Mike P., I am posting an idea 
that was included in my presentation at ASUG. 

I have been burnt by general tasks that get sent into everyone's workflow 
inbox.  Here is a way that lowers the exposure from a runaway general task 
by checking for general tasks as each user logs into the system.

In user exit EXIT_SAPLSUSF_001 - ZXUSRU01 (function group XUSR) which 
executes at user login:
•       Retrieve work list for user  (function SWR_WL_CREATE)
•       Check agents assigned for work items (function RH_WI_AGENTS_GET)
•       Reserve general task work items to a specific ID (i.e. workflow 
administrator) (function SAP_WAPI_RESERVE_WORKITEM)
•       Upon a successful reservation, notify workflow administration 
about the work item

Use caution with this exit because if you mess up here, then your users 
might not able to log into the system.


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