Problem in production server

[PEOU Tom T]

Hi Sharath,

 

I am going to assume that this Workflow is being triggered through an
ESS transaction (eg. Leave).

For this, you will need to go to transaction PA30 and bring up the
masterdata for the recipient.

Then, open up infotype 105 (Communication) and ensure that subtype 0001
exists and is valid.

Correct the infotype record (both the start and end dates).

 

Goto SWI2_DIAG and restart the workflow. If it is still in error, then I
will need the following information from you:

 

1. Type of Workflow (eg. Leave, etc)?

2. Requested dates?

3. How is the Workflow triggered?

4. Scenario of events...

 

Cheers,

T

 

 

 

Tom Peou

Workflow & ESS Administration

Roads and Traffic Authority

Centennial Plaza

260 Elizabeth Street

Surry Hills, NSW

P: +6 2 9218 6601

E: Tom_PEOU at rta.nsw.gov.au

 

 

 

 

hi tom,
i got the same error, after restarting it..it showing
in the first step. how to check the infotype..?
 
--- sap-wug-bounces at mit.edu
<http://mailman.mit.edu/mailman/listinfo/sap-wug>  <Tom_PEOU at
rta.nsw.gov.au <http://mailman.mit.edu/mailman/listinfo/sap-wug> >
wrote:
> Hi Sharath,
> 
>  
> 
> There is no problem with restarting a Workflow
through SWI2_DIAG.
> 
> However, if the restart does not fix the error, then
you will need to
> investigate.
> 
>  
> 
> If a Workflow goes into error on the start step,
then I would suggest
> that you check the following:
> 
> 1. Check that the PA20 infotype 105 record exists
for the initiator and
> the recipient.
> 
> 2. Ensure that the validity date for that record is
active (end date
> greater than today)
> 
> 3. Ensure that the SU01 record exists and is valid
for the recipient.
> 
>  
> 
> Good luck.
> 
>  
> 
> Tom

 

 


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