Issue in Rule-Evaluation

[Mike Pokraka]

POSSIBLE agents are set up against the task, ACTUAL agents are
determined by a rule. An ACTUAL agents has to be defined as a POSSIBLE
agent.

Sharath Chandra Kotla wrote:
> It is not a general task, the possible agents are
> determined from RULE. I have assigned the users in
> RULE responsibilities. The agent is determined by
> plant, if the plant is matched the users assigned will
> receive the work items(this is working fine).
> the rule is fine for step- but not in step-2. 
> 
>  
> 
> 
> --- sap-wug-bounces at mit.edu
> <wug.replies at workflowconnections.com> wrote:
>>Hi Sharath,
>>As I previosly asked: did you set the possible
> agents for the decision 
>>task or set it as a general task? This is no always
> transportable...
>>Cheers
>>Mike
>>
>>Sharath Chandra Kotla wrote:
>>>Hi Mike and Dart,
>>>The approval process is not opening any ERROR
> screen.
>>>when the approver executes the work item he will
> see
>>>an attachment(BO method), when he clicks BACK
> button
>>>in the screen nothing is displayed(it should show
> the
>>>Decision dialog Box).
>>>When I see the error log, all the steps till the
>>>approving the work item is displayed but the first
>>>step status is changed to ‘In Process’ to ‘ERROR’
>>>Status, if restart the 
>>>workflow after error(SWI2_DIAG) for two times to
> put
>>>the work item in approvers in-Box, then he can see
> the
>>>buttons (Decision step buttons – ‘ Approve’,
> ‘Reject’,
>>>‘ Canel’).
>>>In my first run (SWI2_DIAG)the same thing is
>>>happening(ERROR in Log), but in the 2nd run the
>>>approver can see the buttons and approve ,
> workflow is
>>>‘COMPLETED’ state. Very strange…!
>>>
>>>There might be authorization problems, because it
> is
>>>happening only with Production users. In Dev and
>>>Quality clients it is not happening.
>>>
>>>Thanks for your support and time spend to
> understand
>>>the issue..
>>>
>>>
>>>Have nice time.
>>>
>>>Sharath.
>>>
>>>--- sap-wug-bounces at mit.edu <jocelyn.dart at sap.com>
>>>wrote:
>>>
>>>>Just a suggestion:
>>>>Run it as the user - immediately after getting the
>>>error (i.e. while
>>>
>>>>still on the screen on which the error appears)
> try
>>>menu path System >
>>>
>>>>Utilities > Authorization Check - just in case
> it's
>>>an auth issue.  
>>>
>>>>Regards,
>>>>Jocelyn Dart
>>>>Senior Consultant
>>>>SAP Australia Pty Ltd.
>>>>Level 1/168 Walker St.
>>>>North Sydney 
>>>>NSW, 2060
>>>>Australia
>>>>T   +61 412 390 267
>>>>M   + 61 412 390 267
>>>>E   jocelyn.dart at sap.com
>>>>http://www.sap.com
>>>>
>>>>The information contained in or attached to this
>>>electronic transmission
>>>
>>>>is confidential and may be legally privileged. It
> is
>>>intended only for
>>>
>>>>the person or entity to which it is addressed. If
>>>you are not the
> === Message Truncated === 
> 
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