Issue in Rule-Evaluation

[Mike Pokraka]

Hi Sharath,
The obvious question: Have you refreshed the buffers after transport? If 
so, what is the step that your users are receiving before the decision?

Is it a custom decision step and if so did you assign possible agents to 
the task? Remember that is a customizing activity so if your system is 
set up to transport org assignments then it will be in a separate 
transport, otherwise it is an action to be performaed manually.

Cheers
Mike

Sharath Chandra Kotla wrote:
> Hi all,
> Long back I posted the same issue, recently I
> re-transported it with small changes. 
> We have PO approval Workflow with an user object,
> parent as BUS2017.
> When User-A creates with PO, ‘n’ Approvers will
> receive the work-items for approval. The ‘n’ approvers
> are determined using RULE with parameters ‘plant’ and
> ‘document no’.
> 
> When it is executed,
> the approvers are receiving workitems, means rule is
> working fine for first time (I assume) but the next
> step in workflow definition is ‘User Decision-step’(to
> display the buttons dialog with ‘Approve’,’Reject’and
> ‘Cancel’), again the same rule is used for agent
> determination, Here it is going into error.
>  The error log is 
>  EVALUATE_AGENT_INTERNAL 
>  EVALUATE_AGENT_VIA_RULE 
>  AC99000002 -> No Agent found.
>  
> 
> But the interesting thing is ,it is working fine in
> test-client and Dev-client. I 
> re-transported with an idea of problems in
> transportation.
> 
> I have the same issue again , any Idea is great help
> to me.
> 
> Thanks ,
> Sharath.
> 
> 
> 
> 		
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