Suddenly replacing work item makes them visibletonon-selectedusers

Adao-Cruz, Miguel miguel.adao-cruz at capgemini.com
Fri Feb 18 08:53:37 EST 2005


Automatic forwarding activated for some users sending it to unwanted agents?


-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
lianghuan.x.hu at accenture.com
Sent: 18 February 2005 13:34
To: sap-wug at mit.edu
Subject: RE: Suddenly replacing work item makes them
visibletonon-selectedusers

Thanks a lot, Miguel! The task is a general task. Other than that, the
unrelated user has nothing to do with this work item.

Larry Hu
302-830-6386


-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Adao-Cruz, Miguel
Sent: Friday, February 18, 2005 8:28 AM
To: SAP Workflow Users' Group
Subject: RE: Suddenly replacing work item makes them visible
tonon-selectedusers


The unrelated agents receiving these items are they in the possible agents
of the task? Or there is no link at all?


Cheers
Miguel

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
lianghuan.x.hu at accenture.com
Sent: 18 February 2005 12:19
To: sap-wug at mit.edu
Subject: RE: Suddenly replacing work item makes them visible
tonon-selectedusers

Thanks a lot, Serge. I checked that, and no substitutes are set.

Larry Hu
302-830-6386


-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Serge Boulay
Sent: Thursday, February 17, 2005 10:44 PM
To: 'SAP Workflow Users' Group'
Subject: RE: Suddenly replacing work item makes them visible to
non-selectedusers

Are you sure they are not set has substitutes? Look in table HRUS_D2 or with
an A210 relationship in Org. Management.

Serge

-----Message d'origine-----
De : sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] De la part de
lianghuan.x.hu at accenture.com
Envoyé : 17 février 2005 17:45
À : sap-wug at mit.edu
Objet : Suddenly replacing work item makes them visible to non-selected
users

Hi workflowers:

Something strange is happening in our system (R/3 Release 4.6C).

As we know, if we receive a forwarded work item and replace it, the work
item will become visible to all the originally selected agents again.
And that's how our system had been working.

But suddenly it started to work strangely: When one replaces a work item
forwarded to him, some unrelated users see it too. What's more, in the
work item's technical view, if we do Goto>>Agent>>Selected Agent, we see
only the selected agents, not those unrelated agents. There are no
errors in the log, and we knew the problem only after other users
complained about receiving strange work items.

Any idea would be greatly appreciated.

Larry Hu
302-830-6386




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privileged, proprietary, or otherwise private information.  If you have
received it in error, please notify the sender immediately and delete the
original.  Any other use of the email by you is prohibited.

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