Workflow substitution problem

[Vinod Ramchandani]

JB

Yes. This is mandatory.

Please confirm at http://help.sap.com as per below.

(1) Documentation -> SAP R/3 and R/3 Enterprise -> SAP R/3 Enterprise
Release 4.70

(2) SAP Library -> SAP NetWeaver Components -> SAP Web Application Server ->
Business Management -> Webflow Engine

(3) Webflow Engine -> Reference Documentation -> Organizational Management
Administration -> Workflow-Relevant Data for Organizational Management.

(4) Features: Workitem display for substitutes.

Thanks

Vinod Ramchandani

-----Original Message-----
From: Bhujangarao_Janga at mccormick.com
[mailto:Bhujangarao_Janga at mccormick.com]
Sent: Thursday, February 10, 2005 9:05 PM
To: vinod.ramchandani at patni.com
Cc: Anirudha_Gholkar at mccormick.com; pradeep.patil at wipro.com;
Rajiv_Gupta at mccormick.com; rosalind.vaz at patni.com;
sameer.sawant at patni.com; sap-wug at mit.edu; Vikas_Babbar at mccormick.com
Subject: RE: Workflow substitution problem


Vinod

I had seen this table contents with the help of a basis person ( I dont
have the authority) with a view to see the marking against AUTOF but I
found that AUTOF record does not exist. Does it mean that we have to create
this record instead of updating if it was there? Does it mean that this
entry was there before sup pack upgrade and disappeared after the upgrade?
We never looked at this table before upgrade.
I then thought I would seek a better counsel before going ahead doing
something like that. I have also opened an OSS message yesterday seeking
SAP opinion.

Let me know if inserting this record will solve all the problems we are
currently experiencing.

Thanks for your continued interest on this issue.
JB
410-628-6564



             "Vinod
             Ramchandani"
             <vinod.ramchandan                                          To
             i at patni.com>              Bhujangarao Janga/USA/MCCRK at MCCRK,
                                       pradeep.patil at wipro.com
             02/10/2005 04:22                                           cc
             AM                        Anirudha Gholkar/USA/MCCRK at MCCRK,
                                       rosalind.vaz at patni.com,
                                       sameer.sawant at patni.com,
             Please respond to         sap-wug at mit.edu, Vikas
             vinod.ramchandani         Babbar/USA/MCCRK at MCCRK, Rajiv
                @patni.com             Gupta/USA/MCCRK at MCCRK
                                                                   Subject
                                       RE: Workflow substitution problem










(Embedded image moved to file: pic11221.jpg)
JB,

Please check for below in your system.

Table T77S0 contains an indicator specifying whether the substitute should
automatically see the additional work items when a substitution is
activated. This indicator should be set.

This setting can be processed using transaction SM30. The indicator must
bet
set for AUTOF.

Thanks

Vinod



-----Original Message-----
From: Bhujangarao_Janga at mccormick.com
[mailto:Bhujangarao_Janga at mccormick.com]
Sent: Tuesday, February 08, 2005 10:59 PM
To: pradeep.patil at wipro.com
Cc: Anirudha_Gholkar at mccormick.com; rosalind.vaz at patni.com;
sameer.sawant at patni.com; sap-wug at mit.edu; Vinod.ramchandani at patni.com;
Vikas_Babbar at mccormick.com; Rajiv_Gupta at mccormick.com
Subject: RE: Workflow substitution problem


Hi Pradeep

Thanks for your response.
We have only Personal Substitutions and the problem faced is on the same.
Note 789922 seems to address similar (not the same) symptoms but only for
Position Substitutions?

Thanks
JB



             pradeep.patil at wip
             ro.com
                                                                        To
             02/08/2005 10:13          sap-wug at mit.edu, sap-wug at mit.edu
             AM                                                         cc
                                       rosalind.vaz at patni.com,
                                       sameer.sawant at patni.com,
                                       Bhujangarao Janga/USA/MCCRK at MCCRK,
                                       Anirudha Gholkar/USA/MCCRK at MCCRK
                                                                   Subject
                                       RE: Workflow substitution problem










(Embedded image moved to file: pic15012.jpg)

Vinod,

did you look at the OSS Note: 789922, Package 41 I guess! this will get rid
of your problem

all the best
Pradeep






________________________________

From: sap-wug-bounces at mit.edu on behalf of Vinod Ramchandani
Sent: Tue 2/8/2005 12:41 PM
To: Sap-Wug (E-mail)
Cc: rosalind.vaz at patni.com; sameer.sawant at patni.com;
bhujangarao_janga at mccormick.com; anirudha_gholkar at mccormick.com
Subject: Workflow substitution problem



Hello Friends !

I am not sure if this issue has arisen with the recent support pack
upgrade, but workflow substitution is behaving in a weird manner right now.
While some users can create a substitute as before and use the
functionality normally, there are some instances experienced by some users
where they are not able to create and use personal substitution at all.
While the table HRUS_D2 shows the substitutions are entered, nothing is
seen in the substitutioner's inbox and the actual substitution of inbox
works erratically. During the investigations we found that when
substitution creation is attempted,
   sometimes ...
   Substitutioner's work items are not being seen by the substitute
   Substitutioner's work items are disappearing in both inboxes
   Substitutioner's work items are, in quite questionable ways , re
   appearing in the inbox of either the substitute or substitutioner.

Our basis patch level is SAPKB46C48. GUI level is SAPKB64004. I looked at
some of the OSS Notes ( 799887, 763598, 743871 and 767360, 752529, 753456)
but I could not find any specific fix to this problem.

I am sure, someone of you, may have faced this problem.

I am not able to search a certain related post in SAP-WUG repository,
because it has been set to obsolate since MIT server moved to Mailman
server and Search Engine is under constuction.

I would appreciate any valuable help/suggestion on the issue.

Thanks.

Vinod Ramchandani.










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