Sorting similar workitems into different folders

robert.van.den.berg@accenture.com robert.van.den.berg at accenture.com
Thu Feb 10 04:03:14 EST 2005


If this is a container element of the task, why not create a dynamic
column for this task? Then you can filter and sort on the value..

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Jeffrey A. Rappaport
Sent: woensdag 9 februari 2005 23:20
To: SAP Workflow Users' Group; Paul.Bakker at osr.treasury.qld.gov.au
Cc: sap-wug at mit.edu
Subject: Re: Sorting similar workitems into different folders

Paul,

   If you're going to be using the UWL you won't have as much of the
functionality you mentioned earlier for the SBWP. The simplest thing
would probably be to add the 'B' & 'I' to the subject line of the wi
as the first character & the User can then sort by title.

Jeffrey A. Rappaport
Business Workflow, LLC
Voice:(732)355-0123
Fax:  (509)757-4144
Email:Jeff at Business-Workflow.com
Web:  www.Business-Workflow.com


Quoting Paul.Bakker at osr.treasury.qld.gov.au:

> WUG-meisters,
>
> We have a custom workflow that generates approval workitems for
> FI-CA
> refunds. Some refunds are straightforward (eg for small amounts)
> and have been marked internally with a 'B' (for Bulk approval).
> Other
> refunds (eg for large amounts) are marked with an 'I' (Individual
> Approval).
>
> My problem is this:
>
> **** How can I make the distinction between 'Bulk' and 'Individual'
> approval workitems clear in the user's worklist? ****
>
> They are internally labelled  with a 'B' and an 'I' in a container
> element,
> but how can the Business Workplace make use of this difference?
> Ideally, I would like to get the workitems to appear in different
> folders.
>
> This problem is complicated by the fact that we are using the
> *same*
> workflow template, step and task for both 'Bulk' and 'Individual'
> approval workitems.
>
> Therefore, in SBWP, you can't 'Group According to task' because the
> tasks
> are the same. You also can't 'Group According to content'
> because the FI-CA documents are all different. They all have the
> same
> 'content type' as well.
>
> I've investigated using 'Group According to sort key', but it seems
> perversely complex. _WI_GROUP_ID can only hold objects, not
> a simple 'B' or 'I' marker. And it groups according to object
> instance, not
> object type. If I understand it right, I would have
> to create a custom table and object for the approval types, and add
> a step
> to the workflow to instantiate the object and store
> it in _WI_GROUP_ID. Then I have to change all existing workflows to
> assign
> a Group Id..
>
> Am I missing something obvious here? We're in 4.7 and (will be)
> using the
> Universal Worklist.
>
> thanks in advance,
> Paul
> (Brisbane)
>
>
>
>
>
>
> We have the following problem. I have set up a workflow task to
> allow
> 'multiple execution of workitems' - in this case, to allow the
> 'Bulk
> Approval' of small refund amounts. The user selects a bunch of
> workitems,
> approves the first one, and is then prompted by a popup to approve
> ALL selected workitems in one go.
>
> This works fine. However, we also want to label some workitems (eg
> those
> for large amounts, or where the customer is dodgy) as unsuitable
> for
> bulk approval - these require individual attention. We call these
> workitems
> 'Individual Approvals'.
>
> ******The problem is this: how can I make the distinction between
> 'Bulk'
> and 'Individual' approval workitems clear in the user's
> worklist?*******
> They are labelled with a 'B' and an 'I' in a container element, but
> how can
> the Business Workplace make use of this difference?
> Ideally, I would like to get them to appear in different folders.
>
> This problem is complicated by the fact that we are using the
> *same*
> workflow template, step and task for both 'Bulk' and 'Individual'
> approval workitems.
>
> Therefore, in SBWP, you can't 'Group According to task' because the
> tasks
> are the same. You also can't 'Group According to content'
> (or content type), because these are the same.
>
> I've investigated using 'Group According to sort key', but it seems
> horrendously complex. _WI_GROUP_ID can only hold objects, not
> a simple 'B' or 'I' marker. And it groups according to object
> instance, not
> object type. If I understand it right, I would have
> to create a custom table and object for the approval types, and add
> a step
> to the workflow to instantiate the object and store
> it in _WI_GROUP_ID.
>
> Am I missing something obvious here? We're in 4.7 and are (will be)
> using
> the Universal Worklist.
>
> thanks in advance,
> Paul
>
>
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