Workflow substitution problem

[Vinod Ramchandani]

Hello Friends !

I am not sure if this issue has arisen with the recent support pack
upgrade, but workflow substitution is behaving in a weird manner right now.
While some users can create a substitute as before and use the
functionality normally, there are some instances experienced by some users
where they are not able to create and use personal substitution at all.
While the table HRUS_D2 shows the substitutions are entered, nothing is
seen in the substitutioner's inbox and the actual substitution of inbox
works erratically. During the investigations we found that when
substitution creation is attempted, 
   sometimes ...
   Substitutioner's work items are not being seen by the substitute
   Substitutioner's work items are disappearing in both inboxes
   Substitutioner's work items are, in quite questionable ways , re
   appearing in the inbox of either the substitute or substitutioner.

Our basis patch level is SAPKB46C48. GUI level is SAPKB64004. I looked at
some of the OSS Notes ( 799887, 763598, 743871 and 767360, 752529, 753456)
but I could not find any specific fix to this problem.

I am sure, someone of you, may have faced this problem.

I am not able to search a certain related post in SAP-WUG repository,
because it has been set to obsolate since MIT server moved to Mailman server
and Search Engine is under constuction.

I would appreciate any valuable help/suggestion on the issue.

Thanks.

Vinod Ramchandani.






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