How to restart lots of workflows in 'STARTED' status - PROBLEM SOLVED !

Dart, Jocelyn jocelyn.dart at sap.com
Sun Feb 6 23:57:45 EST 2005


Good to hear you sorted it Ross. Thanks for letting everyone know how
you did it. 
Add "better workflow administration tools" and "more WAPIs" to your
benefits-of-upgrading list. 
Regards,
Jocelyn 

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Michael Pokraka
Sent: Friday,4 February 2005 8:18 PM
To: SAP Workflow Users' Group
Subject: Re: How to restart lots of workflows in 'STARTED' status -
PROBLEM SOLVED !

Hi Ross, 
Good to hear that you got your problem resolved, but expect a grilling
from
Jocelyn about your use of  SQL :-) 
The 4.6 equivalent to SAP_WAPI_SET_ERROR is SWW_WI_STATUS_CHANGE_NEW.
Not for
us plebs to use either, but much preferred over SQL. Then for parts 2
and 3
(I'd forgotten about this one in my earlier reply), there's SWPR to do
the
whole shebang in one go. 
Cheers
Mike


--- Ross.Cresdee at iag.com.au wrote:

> 
>
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> 
>
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> :
> 
> Hi All,
> 
> Thanks to all those who suggested remedies to our problem of hanging
> workflows in 'STARTED' status.  I neglected to mention that we are
running
> SAP 46B which meant some of the newer workflow utilities weren't
available.
> 
> We actually used a hybrid of the suggested solutions to resolve our
problem
> :
> 
> 1. Using SQL we reset all the workflows' child task status in
SWWWIHEAD
> created over a certain date range that were hanging in WAITING status
to
> 'ERROR' status.
> 
> 2. Selected all workflow id's (WI_ID) in ERROR for that day into an
> internal table
> 
> 3. Looped through this table applying function
SWW_WI_ADMIN_ERROR_RESTART
> to all the WI_ID.
> 
> The result was very pleasing with over 1000 workflows restarted
cleanly and
> in quick time.  It was all done in a bit of a rush so we're going to
review
> the suggestions again to ensure we're better prepared for next time
(if
> ever) !
> 
> Thanks again.  Much appreciated.
> 
> Ross.
> 
> 
> 
>

>                                               
>                       Ross

>                                               
>                       Cresdee/NSW/NRMA@        To:
sap-wug at mit.edu     
>                                               
>                       NRMA                     cc:

>                                               
>                       Sent by:                 Subject:  How to
restart lots
> of workflows in 'STARTED' status               
>                       sap-wug-bounces at m

>                                               
>                       it.edu

>                                               
>

>                                               
>

>                                               
>                       03/02/2005 05:03

>                                               
>                       PM

>                                               
>                       Please respond to

>                                               
>                       "SAP Workflow

>                                               
>                       Users' Group"

>                                               
>

>                                               
>

>                                               
> 
> 
> 
> 
>
************************************************************************
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> 
> Note: This e-mail is subject to the disclaimer contained at the bottom
> of this message.
> 
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> :
> Hi People,
> 
> I hope you can give me a few clues.  We've got a situation where
hundreds
> of workflows have been in 'STARTED' status for over a week.  The
workflows
> had reached a task that paused for 10 seconds and there they waited.
Our
> deadline monitoring job was not running while these hanging workflows
> accumulated but the workflows did not take off once the job was
restarted.
> We've noted that we can force each workflow to manually complete but
we
> don't want to have to do this for hundreds of workflows one at a time.
> 
> Is there a way of restarting all these workflow that are in status
> 'STARTED' but are waiting for a time in the past ?
> 
> Thanks for any assistance.
> 
> Regards,  Ross.
> 
> 
> 
> :
>
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