Substitutions - access and security

[Sue Keohan]

Hi Jim,

We use substitutions for workitems with no problem.  However, the 
messages that a WF Admin will get are just that... messages.  
Substitution will not work to get your SAPOffice messages to another user.

I am sure others have had success with, perhaps, using a work center as 
the designated WF Admin, then all people in that work center should get 
the WF error messages, but we have not had any success with that 
approach here.

Otherwise, if it is *workitems* you are talking about, and your 
substitute cannot see workitems in your inbox, then I would look for 
authorization issues first. 

Sue
Hall, Jim wrote:

> Hi:
>  
>  I am the WF administrator at our company.   I have been trying to use 
> substitutions, to assign my inbox to my second, when I am on 
> holidays.   So far we have had zero success.
>  
> Our business people do it all the time, with great success.
>  
> I have scanned prior messages on this topic, to no avail.
>  
> Has anyone had this type of problem before?  
>  
> Could it be a security issue (roles, access, etc)?
>  
> Any ideas would be appreciated
>  
> Thanks
>  
>
> /Jim Hall //
> /Systems Analyst
> Fortis Alberta Inc.
> Information Technology
> 403-514-4159
> Jim.Hall at fortisalberta.com <mailto:Jim.Hall at fortisalberta.com>
>
>  
>
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