Upgrade

Maes Steven Steven.Maes at luminus.be
Wed Aug 31 10:29:15 EDT 2005


No problem. I'm glad that I'm not the only one that is stumped :-)

Thx !

Steven

-----Oorspronkelijk bericht-----
Van: Mark Pyc [mailto:mark.pyc at gmail.com] 
Verzonden: woensdag 31 augustus 2005 16:21
Aan: SAP Workflow Users' Group
Onderwerp: Re: Upgrade

I'm stumped sorry. Maybe one for OSS.

On 8/31/05, Maes Steven <Steven.Maes at luminus.be> wrote:
> The responsible agents are assigned via the org structure. The task is
> assigned to an organisational unit. The users are assigned via
positions
> to this org unit.
> 
> In the workflow task, the assignment is done with an expression (org
> unit)
> 
> -----Oorspronkelijk bericht-----
> Van: Mark Pyc [mailto:mark.pyc at gmail.com]
> Verzonden: woensdag 31 augustus 2005 15:02
> Aan: SAP Workflow Users' Group
> Onderwerp: Re: Upgrade
> 
> Are the responsible agents hardcoded or expressions or via Rules?
> 
> On 8/31/05, Maes Steven <Steven.Maes at luminus.be> wrote:
> > Hi Mark,
> >
> > Thx for your reaction.
> >
> > 1. This happens with all the steps of the workflow. Even when this
> step
> > is a subworkflow. => it happens with several workflows. I haven't
> tested
> > all the workflows yet since we are in the beginning of out testing
> > phase.
> >
> > 2. The possible agents are linked to the task. I can see this in the
> > organisational structure and in the agent assignment of the standard
> > task it self. (Additional data -> agent assignment -> maintain)
> >
> > 3. The responsible agents are set as well (the org unit where the
> agents
> > belong to)
> >
> > 4. In the workflow log I can see the possible agents, but there are
no
> > selected agents.
> >
> > 5. When executing SWI2_ADM1 and then the redo rule button, I can see
> the
> > selected agents in the workflow log.
> >
> > Very weird indeed ...
> >
> > I can follow your thinking with the authorisation part. Thing is
that
> I
> > have executed the workflow myself.
> >
> >
> > Steven
> >
> > -----Oorspronkelijk bericht-----
> > Van: Mark Pyc [mailto:mark.pyc at gmail.com]
> > Verzonden: woensdag 31 augustus 2005 13:44
> > Aan: SAP Workflow Users' Group
> > Onderwerp: Re: Upgrade
> >
> > G'day Steven,
> >
> > Can you be a bit more specific about the agent resolution situation?
> >
> > Some terminology clarification first:
> > * Possible Agents are those linked to the task.
> > * Responsible Agents are those returned by a Rule or expression
> > * Excluded Agents are those listed as such at the step.
> > * Selected Agents is the Intersection of Possible and Responsible
> > minus Excluded. These are the people who can see the Workitem in
their
> > inbox.
> >
> > >From your explanation it sounds as though initial pass of the
> Workflow
> > sees the Rule return Responsible agents who are not Possible. The
lack
> > of intersection is what leads to the Workitem without agents.
> >
> > When you reevaluate the rule a different set of agents who are
> > possible are returned.
> >
> > Sounds weird.
> >
> > Does this only happen for 1 step in 1 Workflow and the rest of your
> > flows are going fine?
> >
> > Where is this step relative to the rest of the Workflow? Is the
> > previous step a dialog step - this means that the agent
determination
> > happens under the executing users authorizations. When you
> > re-evalutate the determination would happen using yours.
> >
> > Have fun,
> > Mark
> >
> >
> >
> > On 8/31/05, Maes Steven <Steven.Maes at luminus.be> wrote:
> > > Hello,
> > >
> > >
> > > We are doing an upgrade from 4.64 to 4.72.
> > >
> > > For a workflow, the agent assignment is not working anymore. When
> > > executing the WF, the step finds the possible agents, but no
agents
> > that
> > > can execute the work item. We have clicked, double-clicked and
even
> > > triple-clicked in swu_obuf and swus and on the "generate index" in
> the
> > > agent assignment in the task... no way it works. Strangely when we
> do
> > > transaction SWI2_ADM1 "work items without agents" and press the
new
> > 4.72
> > > icon "execute agent rules" which runs the REDUROLE-function, the
> > agents
> > > are found !!!!
> > >
> > > My guess is that there is some memory problem or some parameter
> > missing
> > > due to the upgrade.
> > >
> > > Anyone who encountered this or has a logical explanation ??
> > >
> > >
> > >
> > > Thx,
> > >
> > > Steven
> > >
> > >
> > > _______________________________________________
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> > > SAP-WUG at mit.edu
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> > >
> >
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