Upgrade

[Maes Steven]

The responsible agents are assigned via the org structure. The task is
assigned to an organisational unit. The users are assigned via positions
to this org unit.

In the workflow task, the assignment is done with an expression (org
unit)

-----Oorspronkelijk bericht-----
Van: Mark Pyc [mailto:mark.pyc at gmail.com] 
Verzonden: woensdag 31 augustus 2005 15:02
Aan: SAP Workflow Users' Group
Onderwerp: Re: Upgrade

Are the responsible agents hardcoded or expressions or via Rules?

On 8/31/05, Maes Steven <Steven.Maes at luminus.be> wrote:
> Hi Mark,
> 
> Thx for your reaction.
> 
> 1. This happens with all the steps of the workflow. Even when this
step
> is a subworkflow. => it happens with several workflows. I haven't
tested
> all the workflows yet since we are in the beginning of out testing
> phase.
> 
> 2. The possible agents are linked to the task. I can see this in the
> organisational structure and in the agent assignment of the standard
> task it self. (Additional data -> agent assignment -> maintain)
> 
> 3. The responsible agents are set as well (the org unit where the
agents
> belong to)
> 
> 4. In the workflow log I can see the possible agents, but there are no
> selected agents.
> 
> 5. When executing SWI2_ADM1 and then the redo rule button, I can see
the
> selected agents in the workflow log.
> 
> Very weird indeed ...
> 
> I can follow your thinking with the authorisation part. Thing is that
I
> have executed the workflow myself.
> 
> 
> Steven
> 
> -----Oorspronkelijk bericht-----
> Van: Mark Pyc [mailto:mark.pyc at gmail.com]
> Verzonden: woensdag 31 augustus 2005 13:44
> Aan: SAP Workflow Users' Group
> Onderwerp: Re: Upgrade
> 
> G'day Steven,
> 
> Can you be a bit more specific about the agent resolution situation?
> 
> Some terminology clarification first:
> * Possible Agents are those linked to the task.
> * Responsible Agents are those returned by a Rule or expression
> * Excluded Agents are those listed as such at the step.
> * Selected Agents is the Intersection of Possible and Responsible
> minus Excluded. These are the people who can see the Workitem in their
> inbox.
> 
> >From your explanation it sounds as though initial pass of the
Workflow
> sees the Rule return Responsible agents who are not Possible. The lack
> of intersection is what leads to the Workitem without agents.
> 
> When you reevaluate the rule a different set of agents who are
> possible are returned.
> 
> Sounds weird.
> 
> Does this only happen for 1 step in 1 Workflow and the rest of your
> flows are going fine?
> 
> Where is this step relative to the rest of the Workflow? Is the
> previous step a dialog step - this means that the agent determination
> happens under the executing users authorizations. When you
> re-evalutate the determination would happen using yours.
> 
> Have fun,
> Mark
> 
> 
> 
> On 8/31/05, Maes Steven <Steven.Maes at luminus.be> wrote:
> > Hello,
> >
> >
> > We are doing an upgrade from 4.64 to 4.72.
> >
> > For a workflow, the agent assignment is not working anymore. When
> > executing the WF, the step finds the possible agents, but no agents
> that
> > can execute the work item. We have clicked, double-clicked and even
> > triple-clicked in swu_obuf and swus and on the "generate index" in
the
> > agent assignment in the task... no way it works. Strangely when we
do
> > transaction SWI2_ADM1 "work items without agents" and press the new
> 4.72
> > icon "execute agent rules" which runs the REDUROLE-function, the
> agents
> > are found !!!!
> >
> > My guess is that there is some memory problem or some parameter
> missing
> > due to the upgrade.
> >
> > Anyone who encountered this or has a logical explanation ??
> >
> >
> >
> > Thx,
> >
> > Steven
> >
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> 
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