Synchronous Dialog Chains and the UWL

[Mike Pokraka]

Hi John, long time no hear!

I can agree, at one site a colleague wrote a completely new decision task
designed to do this. A good solution, but a bit radical as it would have
to be applied to ALL decisions throughout workflow and is not entirely
without pain.

Cheers
Mike

Cooper, John M wrote:
> Hi Greg,
>
> I have been setting up all tasks in a dialog chain to execute via WinGui
> to get around this limitation. Once the first task opens the Gui, the
> dialog chain continues as before.  It isn't the best either, but it's
> the best workaround I can find so far.
>
> John
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Gregory Utley
> Sent: Thursday, August 11, 2005 5:10 PM
> To: SAP Workflow Users' Group
> Subject: RE: Synchronous Dialog Chains and the UWL
>
> Hi Mike,
>
> Step two (of the two-step process) must retain the same approving
> agent's userid (not WF-BATCH) as step one, so running in background is
> not an option.  Step two (executes method APPROVE in BUS2089) is a
> standard SAP method that applies the approving agent's userid to the
> activity log in PR05 (T&E).  This passing of the executing agent from
> one step to another, then executing the next step without stopping, is a
> key feature of synchronous dialog chains that was lost with the move to
> the UWL.  That said, I appreciate all input because I could be
> overlooking another, simpler solution than the one I chose.
>
> Greg
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Mike Pokraka
> Sent: Thursday, August 11, 2005 5:37 PM
> To: SAP Workflow Users' Group
> Subject: Re: Synchronous Dialog Chains and the UWL
>
> Hi Gregory,
> I've a feeling I'm asking the obvious, but can you not make the update
> step a background task?
> Cheers
> Mike
>
> Gregory Utley wrote:
>> All,
>>
>>
>>
>> A question to all:  We are soon implementing the SAP Portal.  For the
>> most part, we've had no problems with workflow applications in the
>> portal environment, and the consolidation of agent approval
>> notifications in the UWL is an improvement over using system dependent
>
>> SBWP inboxes.
>>
>>
>>
>> The one major downside for workflow in the portal (specifically the
> UWL)
>> is the loss of "synchronous dialog chain" processing (OSS Notes 794439
>
>> and 487649).  The standard SAP travel expense workflow depends upon a
>> two-step approval process (approve, then update the employee master)
> via
>> workflow.  With the loss of synchronous dialog processing, the
> "update"
>> step goes into READY status in the UWL instead of just executing
>> automatically as it did before.  The bottom line: the approver must
>> approve twice.
>>
>>
>>
>> I wrote a program that will run periodically in background to identify
>
>> these READY update tasks and trigger them.  This solves the problem
> (the
>> approver only approves once), but it's not an optimum solution since
> it
>> leaves the update task in the approver's UWL inbox until the
> background
>> program runs.
>>
>>
>>
>> If anyone else has run into this problem and solved it in a more
>> efficient way, I'd love to hear from you.
>>
>>
>>
>> **Greg Utley**
>>
>> **C****i****TR****!****X Systems, Inc.**
>>
>> **SAP Development Team**
>>
>>
>>
>>
>>
>>
>>
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>>
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Mike Pokraka
Senior Consultant
Workflow Connections Ltd.
Mobile: +44 (0)7786 910 855