Long URLs in task description not displayed correctly in external email system

Wed Oct 27 17:58:08 EDT 2004

Hi Partha

This could also be an option.

regards
Marc.

<%
// Paul Depree - SAP NZ - 09072004
// Utility to launch CRM activities links from emails. SAP has a limiatio=
n of 256 short urls and the standard link in portal is too long. This tak=
es a shorthand version with the information, and rebuilds the true url pr=
ior to forwarding.

=09String crmObjectType =3D request.getParameter("OT");
=09String crmBORType =3D request.getParameter("BTY");
=09String crmObjectID =3D request.getParameter("OID");
=09String crmLogicalSystem=3D request.getParameter("LS");
=09String crmMethod =3D request.getParameter("CM");
=09String ls =3D request.getParameter("~ls");

=09String newURL =3D "/irj/portal?NavigationTarget=3D%2Froles%2Fcom.sap.p=
ct.crm.crm_default_services%2Fnf%2FCrmUrlDispatcher%3F";
=09newURL +=3D "CRM_OBJECT_TYPE%3D" + crmObjectType + "%26CRM_BOR_TYPE%3D=
" + crmBORType + "%26CRM_OBJECT_ID%3D" +crmObjectID + "%26CRM_LOGSYS%3D" =
+ (crmLogicalSystem =3D=3D null ? "" : crmLogicalSystem) + "%26CRM_METHOD=
%3D" + crmMethod + "&~logical_system=3D" + ls + " &~object_type=3D" +  cr=
mBORType + "&~object_key=3D" + crmObjectID;

%>

<script>location.href =3D "<%=3D newURL %>";</script>

Put this into an HTML file on the the J2ee Server, can either be IRJ root=
=20or customer deployed webapp.

MEans you can do this :=20
HTTP://hlz1itak.zeus.ghsewn.com:50000/irj/crmRedirector.html?OT%3DBUSINES=
SACTIVITYCRM%26BTY%3DBUS2000126%26OID%3D40E9A948FFAF0F2DE10000000A91430F%=
26LS%3D%26CM%3DDEFAULT&~ls=3DCRDCLNT222&~ot=3DBUS2000126&~okey=3D40E9A948=
FFAF0F2DE10000000A91430F

Instead of :

http://hlz1itak.zeus.ghsewn.com:50000/irj/servlet/prt/portal/prtroot/com.=
sap.portal.navigation.portallauncher.default?NavigationTarget=3D/roles/co=
m.sap.pct.crm.AccountManager/ActivityManagement/ActivityManagement/Mainta=
inActivities_2&DynamicParameter=3DCRM_OBJECT_TYPE%3DBUSINESSACTIVITYCRM%2=
6CRM_BOR_TYPE%3DBUS2000126%26CRM_OBJECT_ID%3D40B86EFD75861207E10000000A91=
430F%26CRM_LOGSYS%3DCRDCLNT222%26sap-syscmd%3Dnocookie

Let me know if you have any questions.

Paul

-----Original Message-----
From: Chatterjee, Partha (US - San Ramon)
[mailto:pchatterjee at deloitte.com]
Sent: Thursday, 28 October 2004 9:36 a.m.
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Long URLs in task description not displayed correctly in
external email system

Hi Angie,
=20
Thanks for the idea.  I tried it but its behaving the same way for me as =
before.  My text description is as follows:
=20
<&URLTEXT1&&URLTEXT2&&URLTEXT3&> =20
=20
URLTEXT1 in my example is treated as part of the HTTP address.  The other=
=20variables are being put on separate lines and not being concatenated w=
ith the first part of the URL. =20
=20
Does my syntax differ from what you were suggesting?
=20
Best regards,
Partha
=20

________________________________

From: SAP Workflow on behalf of Angeline Jan
Sent: Wed 10/27/2004 1:29 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Long URLs in task description not displayed correctly in ext=
ernal email system

Pratha,

I ran into this issue a while ago.

What you need to do is break your URL up into 3 separate attributes.
Then in your long description insert <url.attribute1 url.attribute2
url.attribute3> (no spaces between each of the attributes).  Remember to
have the < > so that at runtime, it's recognized as a URL.

HTH
Angie

_______________________
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Chatterjee, Partha (US - San Ramon)
Sent: Wednesday, October 27, 2004 2:19 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Long URLs in task description not displayed correctly in
external email system

Hi All,

My current client requires a fairly long URL to be displayed in their
workitems in their external Lotus email system so they can connect back
into to SAP Portals to go into their workflow inbox.

I am using report RSWUWFML to send the generated workitems from SAP to
Lotus.  This is working fine, however, the URL that I have imbedded in
this long task description is 186 character long and it is cutting off
at 72 characters.  In essence, SAP is inserting a carriage return at the
end of 72 characters.  So the whole text for the URL is displayed but
Lotus is only treating the first 72 characters of the URL as part of the
URL.  The remainder of the URL stays as regular text.

I have looked at the WUG Archive and there do not seem to be any
satisfactory solutions as of yet.  Have any of you run into this?=20

I have tried using a variable for the URL in the task description with
option that is supposed to treat a multiline container element as a
continuous line but this still behaves the same way--only the first 72
characters are treated as a URL the remainder looks like regular text.

Thanks all and best regards,
Partha

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