Back to UWL after executing workitems through ITS?

[Michael Pokraka]

Hi Ove,
I came across this before (ISR's have three 'confirmations' which is rath=
er
annoying) & ended up asking OSS - see their response below.
 
We decided the best route was to explain that it is necessary to give som=
e
kind of confirmation that things got done rather than have a screen
disappear (did the browser just crash?)....
Cheers
Mike
 
 
I have checked the transaction you described above. Unfortunately, I
can only say that the information screen you mentioned can not be
disabled. In case of a change of the status of the workitem the
user will always be informed via this message, which leads to the
appearance the screen. This behaviour can not be disabled.
It is a standard behaviour of ther SAPGUI for HTML to display such
messages in a new screen.
 
 
 
Ove Andersen wrote:
> Hi Group
>
> Using workflow in SAP Portals 6.0 and SAP R/3 6.20 our customer want to
> go back to UWL automatically after executing workitems in SAP R/3
> through ITS. I.e. execute a workitem and return to the list of unsolved
> tasks.
>
> The problem is:
> -The users have to acknowledge a message (Work item in new status
> "Completed") before the ITS session is ended. Is there any way to avoid
> this message?
>
> Facts:
> -The last html page "Session ended" message from the ITS will be
> automatically ignored.
>
> -We've realised that workitems are executed through transaction SWK1
> with the "workitem Id" as the key in the ITS. This message is not
> presented to the users when executing workitems from SBWP and this is
> the message we want to ignore.
>
> -The message is sent for all decision steps and activities and we've
> setup that the "Session ended" message from the ITS will be
> automatically ignored.
>
> Looking forward to good ideas - we havent been able to find the standar=
d
> method, which I assume there must be.
>
> Best regards
> Ove Andersen
>
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