Deadline Monitoring / Escallation for Single Step Tasks
Piersol, J Mark
jp47 at matrix.swt.edu
Mon May 10 10:17:17 EDT 2004
Hello All,
We are on a 4.7 system implementing workflow for Time Sheet Approvals.
The current requirements call for deadline monitoring and escalation of
work items. =20
The (CATS) data entry profile customizing for Time Sheets restricts the
workflow task type to a standard task (TS) or=20
task (T). =20
Is there any built in functionality that will handle deadline
monitoring/escalation for single step tasks? =20
Ideally, I would like to expand the original selected agents list to
include deadline agents when the deadline is reached. =20
Regards,
Mark Piersol =20
Texas State University - San Marcos
MPiersol at txstate.edu
=20
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