Universal worklist question

Tue Jun 29 21:02:02 EDT 2004

Kris,
As an inbox aimed at casual users, UWL supports easy access to a limited set of functions.
However almost the full set of functions can generally be accessed by using the button "View Detail in SAPGUI".

The UWL features are being expanded over time, the next support pack EP 6.0 SP3 expected a little later this year supports reserve, replace, forward in easy access mode.  Currently (EP 6.0 SP2) these features are available via
"View Detail in SAPGUI".

Easy display of attachments is currently supported in UWL.  EP 6.0 SP3 will also an indication of the number of attachments to a work item.

Creation of attachments is currently only possible via "View Detail in SAPGUI".

If you expect a lot of attachment creation via the work item you may want to consider using the UWL configuration to add your own feature to do this, or add attachment creation as a separate step.

Regards,
Jocelyn

-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Krish_WUG
Sent: Wednesday,30 June 2004 1:48 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Universal worklist question

It was found that the CRM activities show up on portal in a different iview
than in the UWL.
The iview is under HOME workset called Today's Activities.

Does UWL supports all the functionality of a business workplace like
Reserve, replace, forward, attach etc. ?

Regards,
Kris.

----- Original Message -----
From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Monday, June 28, 2004 11:11 PM
Subject: Re: Universal worklist question

> Kris,
> If you can't figure it out, ask the CRM developers via OSS why their
activities do not show up in the universal worklist.
> The only reason for them not showing up should be if they are not work
items.
> The Universal WorkList is a universal inbox for all work items.
> Jocelyn
>
> -----Original Message-----
>> From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Krish_WUG
> Sent: Saturday,26 June 2004 12:47 AM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Universal worklist question
>
>
> Thank you Cristian,  Serge and Jocelyn for all your inputs. With your help
> we have successfully configured the UWL.
>
> Now we found that CRM Activities donot show up in UWL. May be I am wrong
but
> I can only see Tasks and Notifications but not
> Activities. Our client request is to see the consolidated worklist at one
> place on the web. If UWL donot satisfy we might have to discard and we may
> have to look for alternatives. Also it was found that UWL has very less
> functionality when compared with Business workplace.
>
> After all said and done, right now my feeling is Universal Work list
doesnot
> really mean a universal one.
>
>
> Regards,
> Kris.
>
>
>
>
>
>
> ----- Original Message -----
>> From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> To: <SAP-WUG at MITVMA.MIT.EDU>
> Sent: Thursday, June 24, 2004 6:47 PM
> Subject: Re: Universal worklist question
>
>
> > Kris,
> > The UWL itself is all java based - it doesn't use the ITS.
> > How you execute work items is controlled by settings in the portal admin
> and
> > (thanks for the reminder Cristian) can also be overridden in the UWL
> config.
> > But if you don't have an ITS at all you would be better off doing it at
> portal level.
> > Look at the options in the UWL administration iview, and also the
> SAPNetWeaver 04 doco
> > for more info on configuring the UWL.
> > Jocelyn
> >
> > -----Original Message-----
> > From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
> Krish_WUG
> > Sent: Thursday,24 June 2004 11:50 PM
> > To: SAP-WUG at MITVMA.MIT.EDU
> > Subject: Re: Universal worklist question
> >
> >
> > Jocelyn,
> >
> > Our portal admin had the same doubt.
> > He is new to UWL. We tried both the settings we still had issues.
> > If I execute the same workitem from SWK1 in CRM system it works just
fine.
> > I wanted to let you know that we have not installed ITS server. We have
> > installed only EP6.
> > Do we need to install ITS to execute workitems in UWL ?
> > Is there any workaround to setup UWL with out ITS? Since we had some
> server
> > constraints.
> >
> >
> > Thanks,
> > Kris.
> >
> >
> > ----- Original Message -----
> > From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> > To: <SAP-WUG at MITVMA.MIT.EDU>
> > Sent: Wednesday, June 23, 2004 11:38 PM
> > Subject: Re: Universal worklist question
> >
> >
> > > Kris,
> > > Yes but I can't direct you - I do know there is some overall setting
in
> > the portal that lets you say
> > > whether you want to use SAPGUI for Windows or SAPGUI for HTML as your
> > default.
> > > So talk to your portal administrator.
> > > Jocelyn
> > >
> > > -----Original Message-----
> > > From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
> Kris
> > Wug
> > > Sent: Thursday,24 June 2004 5:17 AM
> > > To: SAP-WUG at MITVMA.MIT.EDU
> > > Subject: Re: Universal worklist question
> > >
> > >
> > > Jocelyn,
> > >
> > > Thank you for the information. We could configure UWL successfully. I
> can
> > > see some workitems
> > > in my universal worklist which is currently mapped to CRM system in
the
> > > backend.
> > >
> > > One more simple question, from Universal worklist  can we execute the
> > > workitems which are modeled to open the SAP Win GUI transactions. If
> > > yes..please direct me how to do it.
> > >
> > >
> > > Regards,
> > > Kris.
> > >
> > >
> > > >From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> > > >Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
> > > >To: SAP-WUG at MITVMA.MIT.EDU
> > > >Subject: Re: Universal worklist question
> > > >Date: Wed, 23 Jun 2004 06:05:13 +0200
> > > >
> > > >Kris,
> > > >No you don't - it is required for other base package features but not
> for
> > > >the UWL itself.
> > > >However if you are on EP6 the knowledge management stuff is worth
> having.
> > > >There are some really nice features there - so have a look at what it
> > > >offers before you
> > > >discount it.
> > > >Jocelyn
> > > >
> > > >-----Original Message-----
> > > >From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
> > > >Krish_WUG
> > > >Sent: Wednesday,23 June 2004 8:27 AM
> > > >To: SAP-WUG at MITVMA.MIT.EDU
> > > >Subject: Universal worklist question
> > > >
> > > >
> > > >Hello workflow gurus,
> > > >
> > > >We are trying to install universal worklist iview on EP6.
> > > >For UWL configuration, SAP help is directing us to go to
> > Knowledgemangement
> > > >basic configuration.
> > > >Do we really need to install Knowledge Management inorder to
configure
> > UWL
> > > >?
> > > >I appreciate any of your suggestions.
> > > >
> > > >Regards,
> > > >Kris.
> > >
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