Universal worklist question

[Krish_WUG]

It was found that the CRM activities show up on portal in a different iview
than in the UWL.
The iview is under HOME workset called Today's Activities.
 
Does UWL supports all the functionality of a business workplace like
Reserve, replace, forward, attach etc. ?
 
Regards,
Kris.
 
 
----- Original Message -----
From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Monday, June 28, 2004 11:11 PM
Subject: Re: Universal worklist question
 
 
> Kris,
> If you can't figure it out, ask the CRM developers via OSS why their
activities do not show up in the universal worklist.
> The only reason for them not showing up should be if they are not work
items.
> The Universal WorkList is a universal inbox for all work items.
> Jocelyn
>
> -----Original Message-----
>> From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Krish_WUG
> Sent: Saturday,26 June 2004 12:47 AM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Universal worklist question
>
>
> Thank you Cristian,  Serge and Jocelyn for all your inputs. With your help
> we have successfully configured the UWL.
>
> Now we found that CRM Activities donot show up in UWL. May be I am wrong
but
> I can only see Tasks and Notifications but not
> Activities. Our client request is to see the consolidated worklist at one
> place on the web. If UWL donot satisfy we might have to discard and we may
> have to look for alternatives. Also it was found that UWL has very less
> functionality when compared with Business workplace.
>
> After all said and done, right now my feeling is Universal Work list
doesnot
> really mean a universal one.
>
>
> Regards,
> Kris.
>
>
>
>
>
>
> ----- Original Message -----
>> From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> To: <SAP-WUG at MITVMA.MIT.EDU>
> Sent: Thursday, June 24, 2004 6:47 PM
> Subject: Re: Universal worklist question
>
>
> > Kris,
> > The UWL itself is all java based - it doesn't use the ITS.
> > How you execute work items is controlled by settings in the portal admin
> and
> > (thanks for the reminder Cristian) can also be overridden in the UWL
> config.
> > But if you don't have an ITS at all you would be better off doing it at
> portal level.
> > Look at the options in the UWL administration iview, and also the
> SAPNetWeaver 04 doco
> > for more info on configuring the UWL.
> > Jocelyn
> >
> > -----Original Message-----
> > From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
> Krish_WUG
> > Sent: Thursday,24 June 2004 11:50 PM
> > To: SAP-WUG at MITVMA.MIT.EDU
> > Subject: Re: Universal worklist question
> >
> >
> > Jocelyn,
> >
> > Our portal admin had the same doubt.
> > He is new to UWL. We tried both the settings we still had issues.
> > If I execute the same workitem from SWK1 in CRM system it works just
fine.
> > I wanted to let you know that we have not installed ITS server. We have
> > installed only EP6.
> > Do we need to install ITS to execute workitems in UWL ?
> > Is there any workaround to setup UWL with out ITS? Since we had some
> server
> > constraints.
> >
> >
> > Thanks,
> > Kris.
> >
> >
> > ----- Original Message -----
> > From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> > To: <SAP-WUG at MITVMA.MIT.EDU>
> > Sent: Wednesday, June 23, 2004 11:38 PM
> > Subject: Re: Universal worklist question
> >
> >
> > > Kris,
> > > Yes but I can't direct you - I do know there is some overall setting
in
> > the portal that lets you say
> > > whether you want to use SAPGUI for Windows or SAPGUI for HTML as your
> > default.
> > > So talk to your portal administrator.
> > > Jocelyn
> > >
> > > -----Original Message-----
> > > From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
> Kris
> > Wug
> > > Sent: Thursday,24 June 2004 5:17 AM
> > > To: SAP-WUG at MITVMA.MIT.EDU
> > > Subject: Re: Universal worklist question
> > >
> > >
> > > Jocelyn,
> > >
> > > Thank you for the information. We could configure UWL successfully. I
> can
> > > see some workitems
> > > in my universal worklist which is currently mapped to CRM system in
the
> > > backend.
> > >
> > > One more simple question, from Universal worklist  can we execute the
> > > workitems which are modeled to open the SAP Win GUI transactions. If
> > > yes..please direct me how to do it.
> > >
> > >
> > > Regards,
> > > Kris.
> > >
> > >
> > > >From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> > > >Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
> > > >To: SAP-WUG at MITVMA.MIT.EDU
> > > >Subject: Re: Universal worklist question
> > > >Date: Wed, 23 Jun 2004 06:05:13 +0200
> > > >
> > > >Kris,
> > > >No you don't - it is required for other base package features but not
> for
> > > >the UWL itself.
> > > >However if you are on EP6 the knowledge management stuff is worth
> having.
> > > >There are some really nice features there - so have a look at what it
> > > >offers before you
> > > >discount it.
> > > >Jocelyn
> > > >
> > > >-----Original Message-----
> > > >From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
> > > >Krish_WUG
> > > >Sent: Wednesday,23 June 2004 8:27 AM
> > > >To: SAP-WUG at MITVMA.MIT.EDU
> > > >Subject: Universal worklist question
> > > >
> > > >
> > > >Hello workflow gurus,
> > > >
> > > >We are trying to install universal worklist iview on EP6.
> > > >For UWL configuration, SAP help is directing us to go to
> > Knowledgemangement
> > > >basic configuration.
> > > >Do we really need to install Knowledge Management inorder to
configure
> > UWL
> > > >?
> > > >I appreciate any of your suggestions.
> > > >
> > > >Regards,
> > > >Kris.
> > >
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