Workflow Inbox Count

Stephens, Monique S L moniques at bcm.tmc.edu
Mon Jun 21 09:03:15 EDT 2004


Thanks for the response.
=20
Actually, the users that are most interested in this count are those in =
a work center (our Purchasing department).  Therefore, some of the =
issues you mentioned below would not apply.  These users will want to =
know how many documents arrived in the work center on a particular day =
even if they also happened to be released on that day.
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Monique Stephens
=20
 
________________________________
 
From: Michael Pokraka [mailto:workflow at quirky.me.uk]
Sent: Mon 6/21/2004 5:24 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow Inbox Count
 
 
 
Hi Monique,=20
The short answer: No.=20
The slightly longer version: This isn't as simple as it sounds since =
agent=20
assignments are fluid, nothing really goes "to someone's inbox". =
Instead,=20
someone's inbox provides a view of workitems which one could possibly=20
execute.=20
I'm afraid you're stuck with writing your own, but there are still a =
number=20
of issues.=20
What about forwarded items? Do they count for both people? A user gets a =
 
workitem, but someone else executes it - does that count? Yes, it did=20
'arrive in her inbox', but... Oh, and what about substitution? Someone =
could=20
substitute for someone in a different work centre and then it really =
gets=20
messy. Agents are evaluated at runtime, and the work centre can =
subsequently=20
change too...=20
I think you can see why there is no 'standard report' in SAP for this.=20
An idea might be a custom report on the underlying data instead.=20
 
Cheers=20
Mike=20
 
Stephens, Monique S L wrote:=20
> I sent the message below to the group but no one responded yet.=20
>=20
> I need to know if there is a transaction code, report, or table that=20
> will give me the following data:=20
>=20
> Count of documents that have come into a particular user's or work=20
> center's workflow inbox on a particular date even if the document has=20
> already been released by that user or work center.=20
>=20
> For example, I can run SWI5 to get a current list of documents.  But, =
if=20
> some documents arrived today and were released today, they would not =
be=20
> on the list.  The workplace workflow inbox has a column for creation=20
> date (date document arrived in that particular workflow inbox) but it=20
> does not allow you the ability to subtotal by date and it will only =
show=20
> current documents (not those already released).=20
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> Monique Stephens=20
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> ________________________________=20
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>> From: Stephens, Monique S L=20
> Sent: Friday, June 04, 2004 4:34 PM=20
> To: SAP-WUG at LISTSERV.MIT.EDU=20
> Subject: Workflow Inbox Count=20
>=20
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> Is there a standard report or transaction code that can be run in 4.7=20
> that will allow a user to determine how many documents have come into=20
> their inbox on a particular day even if they have already been =
released?=20
> I was hoping that workplace would allow a subtotal by the creation =
date=20
> column.  But, I have been unable to change that column other than=20
> sorting it by date.=20
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> Monique Stephens=20
>=20
> SAP Analyst=20
>=20
> Baylor College of Medicine=20
>=20
> 713-798-1349=20
>=20
> 713-798-1326 (FAX)=20
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