User Decisions - Imminent Change in Behaviour!

[Rickayzen, Alan]

Hi Mark,
 
Although this is comfortable in terms of the iView work items at the
moment because there is no 'replace' function in the UWL, it is
inconsistent with respect to the behaviour of Windows/HTML GUI work items.
This causes confusion among the users. There are other side effects such
as the action  not showing up in the history and the fact that it is not
reserved when you start working on it and can be snatched by someone else.
 
For this reason, when the 'replace' button is added to the UWL (coming in
a new release soon), this behaviour will change too so that it is
consistent with other work item renderings. I.e. Executing the iView work
item will reserve it (as is the case at the moment when you cancel out of
a generic decision in the Business Workplace).
 
Best regards,
 
Alan Rickayzen
SAP AG
 
 
 
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Marc
Correia
Sent: Dienstag, 15. Juni 2004 21:29
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: User Decisions
 
 
Thanks for the response all.
 
I thought that was the way it was supposed to work, but I was asked by a
few business users on this side to confirm that the functionality is
standard. I am quite happy that it works this way, and it certainly does
make sense that it should work this way. It will certainly make life
easier for the workflow administrator as they will not have to deal with
replacing work items as frequently making use of the UWL.
 
Thanks again.
Marc.
 
-----Original Message-----
From: Rickayzen, Alan [mailto:alan.rickayzen at sap.com]
Sent: Wednesday, 16 June 2004 3:15 a.m.
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: User Decisions
 
 
Hi Mark,
Diving into the underlying mechanism...
This workitem is NOT reserved by the UWL because this particular task
(generic decision) is modeled with an iView (delivered by SAP). This
behaviour is intended and I hope you'll agree that this behaviour is what
you require.
 
 
Alan
 
-----Original Message-----
From: SAP Workflow
Sent: Tuesday, June 15, 2004 8:37 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: User Decisions
 
 
Marc,
Unlike the SAP Business Workplace, the UWL does not reserve the work item
immediately the user selects it.  So there is no need to cancel explicitly
- if the user does not process the work item and simply closes the browser
session window that is the same as cancelling.
Try it.
Jocelyn
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Marc
Correia
Sent: Tuesday,15 June 2004 1:50 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: User Decisions
 
 
Hi all
 
Is there anyone out there that has had an issue with the display of user
decisions in the portal coming from R/3 ?
In R/3 you the decision is displayed with three options e.g. Accept Reject
or Cancel. Is there any reason why in the portal it only gives the user
two options, namely Accept and Reject ?
 
We are on R/3 version 4.7.
 
Thanks
Marc.
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