deadline notification and forwarding
Dart, Jocelyn
jocelyn.dart at sap.com
Thu Jul 8 20:49:41 EDT 2004
Matthias,
The actual agent isn't the actual agent until they have completed the work item. By which time the need for the deadline notification is passed.
If you want further control then instead of using simple deadlines, use the modeled deadline event,
add a step to call the relevant WAPI to find the current agents of the work item, and send them a mail in a
send mail step.
Jocelyn
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of PSINOVA AG - Matthias Hilpert
Sent: Thursday,8 July 2004 6:24 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: deadline notification and forwarding
Hi there,
is it possible to send a deadline notification item to the actual agent in
case of forwarding (instead of the first receiver of the workitem)?
(Rel. 4.7)
Thanks
Matthias
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