rswuwfmlec - no work items needed forwarding
Dart, Jocelyn
jocelyn.dart at sap.com
Thu Jan 29 18:45:25 EST 2004
Hi Jim,
With RSWUWFMLEC the following apply:
1. As per RSWUWFML only READY work items are considered - this would explain your "26 work items scanned" - i.e. 26 work items in READY status.
2. Once the work items are found, the program looks for all agents and substitutes who linked to those work items.
3. For each agent/substitute it determines whether this user is set up for forwarding. In EBP this means:
a) They have a valid email address in their user master (you should be able to see this via transaction SU01)
b) They have the FORWARD_WI attribute set to X in the organisation plan for their position - you can put this at the top of the org plan so all positions inherit it
If it doesn't find any work items that need forwarding most likely one of the above is missing.
4. The user executing the program needs a sending email address in their user master - so if you are using WF-BATCH make sure you have assigned an email address to it
5. RSWUWFMLEC creates the mail - you can see this mail using transaction SOST.
6. To send the mail to the mail server, you need to use transaction SCOT to configure your email connection (communication type INT) and schedule program RSCONN01 to send the mails that you can see in SOST to your mail server. It's a good idea to schedule the programs in the one job as David suggests.
Also:
* To correctly build the URL links in the mail you need the ITSDEST attribute(s) to have the correct url prefix.
* You don't need work item forwarding for WF-BATCH. If you are using offline email reply you set up mail forwarding to a dialog user - in which case you also need to schedule program RBBP_OFFLINE_EVAL executed by that dialog user.
Of course check for OSS notes, but I've always found RSWUWFMLEC to be relatively trouble free - most likely problem is missing configuration.
Regards,
Jocelyn.
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Trant, David
Sent: Wednesday,28 January 2004 11:43 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: rswuwfmlec - no work items needed forwarding
We use a batch job that runs every 5 minutes, but you should be able to execute directly. Don't forget the SAPConnect piece. Our job contains the following steps:
No. Program name/command Prog. type Spool list Parameters User Lang.
1 RSWUWFMLEC ABAP 25371 ALL_DELTA MAILADM EN
2 RSCONN01 ABAP SAP&CONNECTALL MAILADM EN
I'm trying to dust the cobwebs and recall whether there were any other settings required. I can't think of any, but I do recall that there was some initial confusion on what type of work item/notification was considered worthy of forwarding. Unfortunately, that was way too many brain cells ago! I could do some more digging, but not until next week as I'm off to Aspen to dodge trees and slower skiers and drink lots of alcohol for a few days....
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Stewart, Jim
Sent: Tuesday, January 27, 2004 6:27 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: rswuwfmlec - no work items needed forwarding
David, yes, thanks very much -- it helps to hear that someone else has faced
this before.
It does look like the attributes have been set, but still no email. Also,
I'm executing this report directly using se80 - have you been able to get it
to work this way?
If there are any other gotcha or secret handshakes that you've found, I'd
love to join the club. :^) much appreciated.
Jim
________________________________________________
Jim Stewart
SAP EBP Workflow Consultant
o: 858.826.3619
m: 562.212.4312
mailto:frank.j.stewart at saic.com
mailto:jstewart at equitytechgroup.com
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Trant, David
Sent: Tuesday, January 27, 2004 4:12 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: rswuwfmlec - no work items needed forwarding
Yes, there is indeed a secret handshake! It took us a fair amount of
communication with SAP to get this worked out as well, as EBP does not use
the same automatic forwarding procedure as R/3. You need to set the
attribute "Flag: Forward Work Item" (FORWARD_WI) to the value 'X' in
organizational maintenance in order to enable forwarding. We chose to do
this at our highest organizational unit to make it a global setting, but you
can set it individually if desired. We are on EBP 3.0 and use transaction
PPOMA_BBP. I haven't used the CRM version, but I suspect it's over 90% the
same, as all the PPOxx transactions (PPOMW, PPOME, etc. in R/3) all do
pretty much the same thing, but tailor which objects are shown and how to
the presumed focus of the audience (workflow, HR, etc.).
I see you've already discovered RSWUWFMLEC, which is the EBP (or
CRM/SRM/WAS???) version of RSWUWFML. One of the reasons for the "...EC"
version is to work with the above flag instead of the business workplace
office settings as is done in R/3 (in 4.6C, at least ... not sure about
WAS-based versions).
Hope this helps,
David
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Stewart, Jim
Sent: Tuesday, January 27, 2004 5:57 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: rswuwfmlec - no work items needed forwarding
Has anyone seen anything like the following -
###
Program RSWUWFMLEC
A Total of 26 Work Items Scanned.
No Work Items Found that Needed Forwarding.
###
We'd like notification emails to be sent to all users that have these sorts
of work items waiting for them (EBP shopping cart approvals) --
Is there something that we're missing in the setup?
According to SRM instructions, user attributes need to be set in PPOMA_CRM,
but we've been using PPOMA_BBP - is there a difference?
WF-BATCH has work item forwarding turned on.
Is there a secret handshake here?
THANKS!
Jim Stewart
________________________________________________
Jim Stewart
SAP EBP Workflow Consultant
o: 858.826.3619
m: 562.212.4312
mailto:frank.j.stewart at saic.com
mailto:jstewart at equitytechgroup.com
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Cooper, John M
Sent: Tuesday, January 27, 2004 1:21 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: rswuwfml
John,
You do have to specify a job suffix. The job suffix allows different
variants to be set up with different timings for certain tasks or other
parameters, and is used to set the last time run for that suffix. If
you leave it blank then there is no last time run for it to check
against, and you get all work items.
John
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
John A Haworth
Sent: Tuesday, January 27, 2004 9:29 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: rswuwfml
Hi
Running the RSWUWFML report, in 4.6C, via a periodic job, it keeps
sending
notifications for the same workitems, it doesn't seem to pick up the
fact
that no new workitems have been created since the last run time. Is
there a
setting I am missing?
Many Thanks
John
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