AW: "End by" Date on workitems

[Schmidinger, Heinz (Unaxis IT BZ)]

Hi Carl,
 
if I remember right, it is not recalled. Only the agent is changed if =
it is
forwared, but no new instance is build. Deadline-calculation is only =
done as
a step of creating instance.
 
 
regards
 
Heinz
 
-----Urspr=FCngliche Nachricht-----
Von: Carl M Harrison [mailto:carl.m.harrison at us.ibm.com]
Gesendet am: Dienstag, 20. Januar 2004 18:41
An: SAP-WUG at MITVMA.MIT.EDU
Betreff: "End by" Date on workitems
 
Does anyone know how the "End by" date and time are =
calculated/recalculated
once a workitem has been FORWARDED?
 
We are currently calculated the Latest End date on the workitem to be 5
working days out from workitem creation using Factory and Holiday
calendars.  Once the initial End by has been calculated 5 days out and =
a
user forwards the workitem to another user, there seems to be NO
consistency in what happens with the End by date.  Sometimes it looks =
like
it recalculates it to 5 more work days out and sometimes it just sets =
it to
the next day.  What is up with that?  I can understand that it should
recalculate the Latest End date once the deadline has been exceeded and =
the
workitem has been escalated....but I was always under the impression =
that
just forwarding the workitem would not change or reset the current "End =
by"
date.
 
Thanks,
 
Carl