Workflow -> Stuck in status STARTED

[Scott, Jason J.]

SCOT is fine as well. Its is a normal background task which sends en
email as part of its processing.
 
I have noticed that when the error email is sent they are in quick
succession - like a couple within 2 seconds of each other -> Could it be
that when workflow events on the same business object are raise very
close to one another (few seconds) that the system gets into some sort
of deadlock status??? Maybe using the event queue could help?
 
Jason Scott
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Dart, Jocelyn
Sent: Tuesday, 20 January 2004 11:54 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow -> Stuck in status STARTED
 
 
Hi Jason,
Short dumps can cause a background step to break - i.e. it doesn't
terminate properly.
 
If it's a send mail step, also check SCOT - see if your mail system has
a problem. It may be trying to resend the same mail over and over.
 
Also from SWI1 you can use the menu option to reexecute the background
work item. Jocelyn
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Scott, Jason J.
Sent: Tuesday,20 January 2004 2:48 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow -> Stuck in status STARTED
 
 
Thanks for the reply Jocelyn.
 
I've checked both. SM58 is empty. And I have 1 short dump under WF-BATCH
something to do with an assign statement crashing in one of the workflow
function modules - however there is only one of these - yet we've been
getting lots of these error emails???
 
If I look in the workflow log it has only one step which internally
calls a send mail function. The log shows this as "green" - background
workitem created. Then it follows it up with a line that says
SWW_WI_ERROR_SEND_S which also has a green light?!?!
 
Thankyou,
 
Jason Scott
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Dart, Jocelyn
Sent: Tuesday, 20 January 2004 11:43 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow -> Stuck in status STARTED
 
 
Jason,
Check if there are any messages appearing in transaction SM58 and if you
have any short dumps for WF-BATCH. Regards, Jocelyn.
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Scott, Jason J.
Sent: Tuesday,20 January 2004 2:11 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Workflow -> Stuck in status STARTED
 
 
We are getting allot or emails to the workflow administrator stating
that the workitem is stuck in status "STARTED" and that a correction
measure needs to be initiated???
 
See below for example.
 
Has anyone seen these error messages before? If you check the workflow
log it is all green - i.e. no errors are reports. The workflow diagnosis
transactions cannot find any problems either.
 
We don't get the problems in DEV and TST systems, only PRD.
 
Any help would be most appreciated.
 
Thankyou,
 
Jason Scott.
 
Work item 000001355506 in status STARTED
 
The work item "Email Building Security" (ID 000001355506) of type B has
the status STARTED. Initiate a correction measure so that the respective
workflow (ID
000001355505) can be continued.