Workflow -> Stuck in status STARTED

[Scott, Jason J.]

Thanks for the reply Jocelyn.
 
I've checked both. SM58 is empty. And I have 1 short dump under WF-BATCH
something to do with an assign statement crashing in one of the workflow
function modules - however there is only one of these - yet we've been
getting lots of these error emails???
 
If I look in the workflow log it has only one step which internally
calls a send mail function. The log shows this as "green" - background
workitem created. Then it follows it up with a line that says
SWW_WI_ERROR_SEND_S which also has a green light?!?!
 
Thankyou,
 
Jason Scott
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Dart, Jocelyn
Sent: Tuesday, 20 January 2004 11:43 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow -> Stuck in status STARTED
 
 
Jason,
Check if there are any messages appearing in transaction SM58 and if you
have any short dumps for WF-BATCH. Regards, Jocelyn.
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Scott, Jason J.
Sent: Tuesday,20 January 2004 2:11 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Workflow -> Stuck in status STARTED
 
 
We are getting allot or emails to the workflow administrator stating
that the workitem is stuck in status "STARTED" and that a correction
measure needs to be initiated???
 
See below for example.
 
Has anyone seen these error messages before? If you check the workflow
log it is all green - i.e. no errors are reports. The workflow diagnosis
transactions cannot find any problems either.
 
We don't get the problems in DEV and TST systems, only PRD.
 
Any help would be most appreciated.
 
Thankyou,
 
Jason Scott.
 
Work item 000001355506 in status STARTED
 
The work item "Email Building Security" (ID 000001355506) of type B has
the status STARTED. Initiate a correction measure so that the respective
workflow (ID
000001355505) can be continued.