Email WI Notification Hyperlink

[Dart, Jocelyn]

Hi John,
As Sergey suggests, the best option is to include a hyperlink to a web inbox.
ITS services and ITS web inbox BWSP are one option but not the only one.
 
If you are using SAP Enterprise Portal you can use the Universal Worklist inbox to
call Java or BSP web services also.
 
Alternatively you can provide your own web service and use the SAP_WAPI* function modules
to process the actual work item.
 
SRM does have an offline approval via email and something similar is likely to be added to the extended email
notifications program in future.  However email is generally not considered a secure environment so using email only would best be limited to an intranet.
 
If you want to access work items across an extranet or internet then use a web inbox instead.
Regards,
Jocelyn.
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Sergey Breslavets
Sent: Tuesday,20 January 2004 6:14 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Email WI Notification Hyperlink
 
 
John, you can use SapForms or WebForms to achieve this.
 
With SAPForms they would be able to approve it right from MS Outlook or simialr. SAPForms client software will need to be installed on each approvers' desktop - you might also need to do some modifications to your workflow.
 
WebForms require an ITS server, work similarly to SAPForms, but through a web interface. In your workflow you will have to create a Web transaction for your approval tasks. Approvers will receive their workitems in SAP Portal inbox, execute them and process subsequent html page to approve/reject it.
 
Default Webforms will take all non-object type variables from the task container and create a generic screen with those elements and buttons "submit" and "cancel". You can then use HTML editor to make it look better :))
For advanced stuff, you can just develop your own approval program (i did it for Performace Appraisals), and then, with a little tweaking, link it to your workflow task as a web transaction, so that your custom webform will be executed when they double click on the workitem in SAP Portal inbox.
 
Hope this help,
 
Sergey
 
 
 
        -----Original Message-----
        From: John A Haworth [mailto:jhoworth at csc.com]
        Sent: Mon 1/19/2004 6:28 AM
        To: SAP-WUG at MITVMA.MIT.EDU
        Cc:
        Subject: Email WI Notification Hyperlink
 
 
 
        Hi all
 
        On a similar vein to the current questions on email attachments etc. I have
        an approval workflow that I initially thought of using SAP MAPI to let the
        Approver have access to his Approval Workitem, but reading the OSS notes
        and some of the threads in here, it seems as SAP MAPI isn't the way
        forward.
        So I thought using the RSWUWFML report (existing one or the new one as per
        note 627397, not sure) with hyperlink. My question is that the Customer
        really wants to approve without going into SAP, so the hyperlink would need
        to present the Approver with a HTML type page of the details and
        approve/reject and comments facility.
 
        Im sure this is a popular dilemma, any advice/help would be very useful
        i.e. how to achieve it, do i need Business Connector, do I need to create a
        new HTML screen, do I need an ITS,are there authorisation/security issues??
 
 
 
        Many Thanks in advance.
 
        John
 
 
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