FW: WSUG

[Dart, Jocelyn]

On behalf of Sharad.
 
-----Original Message-----
From: Agarwal Sharad [mailto:Sharad.Agarwal at tube.tfl.gov.uk]
Sent: Thursday,15 January 2004 4:05 AM
To: Dart, Jocelyn
Subject: WSUG
 
 
Sorry, to have invaded your inbox in this manner - but just curious to find
out of the mailgroup WSUG has closed ? Or is it down for
holidays/maintenance or something ?
 
I posted the email below, and dont think it got circulated to the group.
Help ?(Cheeky, eh ?)
 
Basically, the situation is like this. A workitem(generated from a step
within a 'loop without exit' in a workflow) arrives at inbox of USER1. USER1
executed it, thus reserves it, and then later on forwards it to USER2. USER2
then executes it and does the needful that is required. This 'needful' would
change the status of the workitem to 'Logically Deleted' but in this case -
it still remains as 'In process' - with the result that the workitem is
still in USER2's inbox.
This has been developed by someone else : So, I dont know - why the task is
in a loop. It is a General task.
In normal situation - when USER1 executes and does the needful - should it
not be going to status Completed - rather than Logically deleted ?
Also, when USER1 forwards it without executing, it does reach the Logically
deleted stage. It is only with execute + forward that it stays in the 'In
process' state. Is there a basic process issue ?
The main workflow comes to an end when a particular event is triggered. I
tried adding this event as the terminating event of the task - but still
does not work.
Any clues - HELP PLEASE ?
 
Kind regards
Sharad
 
 
 
> -----Original Message-----
>> From: Agarwal Sharad
> Sent: 06 January 2004 16:34
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      General task OR General task with forwarding ?
>
> I have a workflow which has a step/task to send a dialog workitem to an
> agent. The workitem does not have any terminating event. And the workflow
> waits for an event to complete.
> Normally, the agent would execute the workitem - a transaction is called
> and an event is raised. This marks the completion of the workflow. But the
> agents/users execute the transaction directly and not from the workitem
> and the event is raised as normal. In this case, I would have expected the
> workflow to complete, and the workitem to still remain in the Ready state
> as it does not have a terminating event. This does not happen, and the
> workitem gets logically deleted. Is this fine ?
>
> While, in the normal process, when the workitem is executed from the Inbox
> and then the event is raised, the workflow reaches the completed state -
> but the workitem remains in the In Process stage. And still appears in the
> agent's inbox. Till now, this has been observed to be happening only when
> the workitem in question has been executed by an agent to whom it was
> forwarded and is not the original agent for that workitem.
>
> The task is a general task. Should it be a General task with forwarding
> allowed ? We are on 6.20.
>
> Regards
> Sharad
 
 
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