Substitution and RSWUWFML2 (again)

[Flavio Oliveira]

Actually, she said the oposit. Below I put the transcription of the last
mail she sent about this:
 
       "RSWUWFML2 is designed to pick up substitutes automatically.
 
          However suggest you first check that you have your substitutions
set up
              correctly:
             1. Check if you have filled in the "task profile" on the task
or
                 substitution as this can change whether the substitution
applies
             2. Check the validity dates of the substitution - substitution
is always
                 checked according to the system date/time
                    not the user's local date/time
             3. As you are applying A210 position to person/user
substitutions, make
                  absolutely sure that the agent determination rule used
when creating the
                  work item returns position ids i.e. "S 99999999", and not
personnel
                  numbers or user ids. Otherwise the substitution won't take
effect."
 
Flavio.
 
>From: David Weston <weston at clockwork.ca>
>Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Re: Substitution and RSWUWFML2 (again)
>Date: Wed, 8 Dec 2004 13:45:34 -0500
>
>Think Jocelyn said in a previous mail that the current version of RSWUWFML2
>doesn't support substitutes using the A210 relationship.
>
>Dave
>
>-----Original Message-----
>From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
>Flavio
>Oliveira
>Sent: Wednesday, December 08, 2004 1:36 PM
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Substitution and RSWUWFML2 (again)
>
>Hi everybody:
>
>I have configured the substitution (A210) and it is activated and working
>fine (checked on SBWP transaction), but when I run the report RSWUWFML2, no
>substitute is found.
>
>I've debugged the program and found that it uses the function
>'RH_WI_AGENTS_GET' to find the workitem agents and this function returns
>always the user id, not the position that I put on workflow (Just to be
>sure, I executed manually the function 'SAP_WAPI_WORKITEM_RECIPIENTS' and
>the "Original_Rule_Result" is the position, not the user).
>
>Then, when the function 'RH_SUBSTITUTES_GET' tries to find the substitute,
>it is not finding any one (because is being passed the user, not the
>position). If I change on the debug screen the user to the position, the
>function can find the substitution and the program send the email
>correctly.
>
>I have applied all notes about RSWUWFML2 (even if they do not say anything
>about this problem).
>
>Is there any configuration missing that tells that the function has to
>return the position, not the user? Any ideas?
>
>Thanks for your help,
>Flavio.
>
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