Strange behaviour of Decision task - preview blank

John A Haworth jhoworth at csc.com
Fri Sep 26 07:45:47 EDT 2003


Hi Viveka
 
Your exactly correct. Our IT dept had been round over the weekend and
installed some patches. The re-install of the latest GUI with patches d=
id
the job.
 
Thanks
 
John
 
 
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                      viveka.schwartz                                  =
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                      @implema.se              To:      SAP-WUG at MITVMA.=
MIT.EDU                                                   =20
                      Sent by: SAP             cc:                     =
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                      Workflow                 Subject: Re: Strange beh=
aviour of Decision task - preview blank                   =20
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                      26/09/2003 11:29                                 =
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Hello John,
I've had the problem at two sites recently.
The reason for why the preview screen only displays a white page (and a=
lso
the condition definition, if you look into the wf-builder in a conditio=
n
step) seemed to occur after a windows patch had been installled by the =
IT
department. (This happened at the beginning of sept at both sites.)
 
I don't know which windows patch no. it was, but we solved the problem =
by
reinstalling the SAPGui (6.20) again - there were some files missing on=
 
the PC,  probably erased by the windows patch.
 
Best regards
Viveka
________________________________________________
IMPLEMA AB
web: http://www.implema.se
 
 
 
 
 
 
John A Haworth <jhoworth at csc.com>
Sent by: SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
2003-09-26 10:37
Please respond to SAP Workflow Users' Group
 
 
        To:     SAP-WUG at MITVMA.MIT.EDU
        cc:
        Subject:        Re: Strange behaviour of Decision task
 
 
Hi
 
I didn't see any errors in the log.
 
Cheers
 
John
 
 
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                      Richard Marut
                      <rvmarut                 To: SAP-WUG at MITVMA.MIT.E=
DU
 
                      @earthlink.net>          cc:
                      Sent by: SAP             Subject: Re: Strange
behaviour of Decision task
                      Workflow
                      <Owner-SAP-WUG
 
 
                      25/09/2003 19:18
                      Please respond
                      to "SAP Workflow
                      Users' Group"
 
 
 
 
 
 
John and Claus,
 
Were either of you getting error messages in the workflow log? What
trying to find out is, are messages generated in the log when the GUI i=
s
a problem?
 
Someone from a previous client e-mailed me about a similar where they
would get only the 'cancel' button in R/3 and a blank screen in Outlook=
.
As per my instructions, they deleted the task from the template and
created a new decision task and added that back to the template which
solved the problem.
 
Richard...
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
L=FCcking, Claus
Sent: Thursday, September 25, 2003 5:26 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Strange behaviour of Decision task
 
Hi John.
 
We had the same problem. Solution was to apply a new patch to the gui.
 
Best regards,
 
Claus.
 
-----Original Message-----
From: John A Haworth [mailto:jhoworth at csc.com]
Sent: 25. september 2003 11:48
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Strange behaviour of Decision task
 
 
Hi
 
Could anyone help with the following. A workflow that was working ok,
now
when a decision task is received, from within the Business Workplace th=
e
lower right hand side of the screen that showed a preview and text of
the
decision task, just shows a blank screen. When the workitem is executed=
 
a
blank screen opens, displaying nothing.
 
Kind Regards
 
John
 
 
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