Customizing Workflow Inbox

[Bibby, David]

Hello,
Has anyone ever tried customizing the workflow inbox ?
Specifically, when a user double-clicks on a work item they automatically
reserve it.
Can this action be captured and a Z table updated with the name of the
person who has reserved it.
Crazy requirement and potentially fraught with problems I know, but I've
been asked to investigate whether it is possible.
Many Thanks
David
 
 
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