Missed deadline...can we send notification when missed deadli ne occurs

[Dart, Jocelyn]

See the archives
- evaluate the rule in a prior background step using a method based on function module RH_GET_ACTORS.
Then pass the list of agents found to your send mail step.
Jocelyn
 
-----Original Message-----
From: Shayam Agrawal [mailto:shayamagrawal at lycos.com]
Sent: Thursday,6 November 2003 9:00 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Missed deadline...can we send notification when missed deadli ne occurs
 
 
Thanks Jocelyn,
It resolves both the issues.
But now I need to send notification mail based on role resolution.
When i use Send mail activity for this, it doesnt give me the Role option for mail communication in Organization object.
 
I hope i am not confusing you.
How can i achieve this as when i use normal activity task, it makes it a work item and when i try to use back ground mail fr this, again the role resolution is a problem.
How should i go ahead for this.
 
Regards
Shayam Agrawal
--
 
--------- Original Message ---------
 
DATE: Thu, 6 Nov 2003 08:24:38
From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
To: SAP-WUG at MITVMA.MIT.EDU
Cc:
 
>Shayam, Don't use simple deadlines - swap to modelled deadlines and use the
>deadline event to trigger a send mail step.
>Solves both your problems as of course you can send multiple mails this way.
>Regards,
>        Jocelyn Dart
>Consultant (SRM, EBP, Workflow)
>and co-author of the book
>"Practical Workflow for SAP"
>SAP Australia
>email: jocelyn.dart at sap.com
>phone: +61 412 390 267
>fax:   +61 2 9935 4880
>
>
>
>
>-----Original Message-----
>From: Shayam Agrawal [mailto:shayamagrawal at lycos.com]
>Sent: Thursday,6 November 2003 4:05 PM
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Missed deadline...can we send notification when missed deadline occurs
>Importance: High
>
>
>Dear All,
>Good day,
>
>I have two queries regarding Missed deadline.
>
>1) When missed deadline occurs(using Latest end date), a missed deadline mail gets escalated to superior. Alongwith this, our client wishes to send a notification to the person who missed this deadline. How can we do this?
>
>2) I am using Requested end date for reminder which is half the deadline set for the work item. Now in this mail, the first two words of subject line contain "Missed deadline" followed by actual work item subject line.
>Can we change "Missed deadline" with some other texts.
>If yes, how?
>
>Thanks and Regards
>Shayam Agrawal
>
>
>____________________________________________________________
>FREE ADHD DVD or CD-Rom (your choice) - click here!
>http://ad.doubleclick.net/clk;6413623;3807821;f?http://mocda2.com/1/c/563632/131726/311392/311392
>AOL users go here: http://ad.doubleclick.net/clk;6413623;3807821;f?http://mocda2.com/1/c/563632/131726/311392/311392
>This offer applies to U.S. Residents Only
>
 
 
 
____________________________________________________________
FREE ADHD DVD or CD-Rom (your choice) - click here!
http://ad.doubleclick.net/clk;6413623;3807821;f?http://mocda2.com/1/c/563632/131726/311392/311392
AOL users go here: http://ad.doubleclick.net/clk;6413623;3807821;f?http://mocda2.com/1/c/563632/131726/311392/311392
This offer applies to U.S. Residents Only