AW: Forwarding doesn't work: 'No valid agent found for search str ing US <userID>'

[Kouw, FA - SPLTX]

Thanks Heinz,
 
I'll do that and let you know the results.
 
Regards,
 
Fred Kouw
 
"Schmidinger, Heinz (Unaxis IT BZ)" wrote:
 
> Hi Fred,
>
> it seems me to remember something, that I got this problem caused by
> structural authorizations used by HR.
>
> Maybe it helps to have a look there.
>
> regards
>
> Heinz
>
> -----Urspr|ngliche Nachricht-----
> Von: Kouw, FA - SPLTX [mailto:fa.kouw at td.klm.com]
> Gesendet am: Dienstag, 4. November 2003 16:29
> An: SAP-WUG at MITVMA.MIT.EDU
> Betreff: Forwarding doesn't work: 'No valid agent found for search
> string US <userID>'
>
> Hi,
>
> Can someone help me out with the following:
>
> When I try to forward a work item to another user I get the following
> error on production (not on acceptance...):
>
>    * No valid agent found for search string US <userID>
>
> I forward the work item in the following way:
>
>    * select the work item in the inbox
>    * select button 'forward'
>    * select button 'possible users' (in dialog box 'Choose agent')
>    * double click on a user in the list
>    * select button 'continue (enter)'
>
> Forwarding of a work item is no problem in case it concerns a general
> task. The work item that causes the problem has a selected group of
> users assigned as possible agents (thus not a general task).
>
> All help appreciated!
>
> Regards,
>
> Fred Kouw
>
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