SAP GUI problem

David Weston weston at clockwork.ca
Tue May 6 11:00:14 EDT 2003


I also removed this IE patch and now I am OK. SE80 works alot better now !!.
 
Dave
 
Quoting "Stiles, Les" <Les.Stiles at icn.siemens.com>:
 
> You were exactly right! This is the cause of the problem. Thank you, Bill
> Gates!
>
> I found "Internet Explorer Q813489" in the Add/Remove Programs of both my
> desktop (Win2K) and laptop (WinXP). Removed entry and now both PCs display
> correctly in the Business Workplace. Did not need to re-install IE.
>
> I would consider this an interim solution and hope someone can point to a
> Microsoft or SAP note which permanently fixes this condition. I have been
> researching both sites since Jim's e-mail and cannot find any Note which
> addresses this problem in plain language.
>
> Thanks for your valuable assistance,
>
> Les Stiles
> Systems Analyst, QM & WF
> Siemens ICN
> 400 Rinehart Rd
> Lake Mary FL 32746
> (407) 942-6777
> les.stiles at icn.siemens.com
>
> PS: Also thanks to this group for having a means to quickly resolve issues
> and problems. I am still waiting to initially hear from my HelpDesk on my
> PRIORITY request.
>
>
> -----Original Message-----
>> From: Jim Sauceman [mailto:sauceman at tennessee.edu]
> Sent: Tuesday, May 06, 2003 7:21 AM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: SAP GUI problem
>
>
> Les,
>
> We experienced a similar problem beginning last week. It appears to be
> related to a recent Internet Explorer update from Microsoft. Here is an
> excerpt from a note we sent out to our user population providing an
> interim solution:
>
> ====================================================================
> It appears that the cumulative patch for Internet Explorer # 813489 that
> was made available
> late last week impacts R/3 with regard to the screen presentations of
> the workflow/In-Box approval process. The end user will see a screen
> that is blank/white that previously displayed approval information. By
> basically trial and error we have discovered the following:
>
> 1. The issue above only applies to end users who apply windows updates -
> those who have not applied windows updates do not encounter the issue.
>
> 2. For windows 2000 and windows XP, we have basically reinstalled or
> downloaded internet explorer from the Microsoft home page and this
> appears to fix the problem.
>
> 3. For windows 98 - the downloading of internet explorer from the
> Microsoft home page does not appear to work. This morning through the
> means of windows - control panel - Add or remove windows components, I
> remove the windows update 813489 and rebooted a PC with windows 98. This
> appears to have corrected the problem.
>
> ==========================================================
> Hope this helps,
>
> Jim Sauceman ...................... sauceman at tennessee.edu
>
> -----Original Message-----
>> From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
> Stiles, Les
> Sent: Monday, May 05, 2003 3:56 PM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: SAP GUI problem
>
>
> I have had a strange occurrence recently on desktop (Win2K) and my
> laptop (WinXP). Neither PC will display certain segments of the Business
> Workplace, for example, the Preview Pane and the Work Item Complete
> confirmation. When I log onto someone else's PC, there is no problem.
>
> The most recent changes have been to add/run Ad-Aware and Spybot to
> check and remove ads and spyware from the PCs, but I don't see how these
> could effect the SAP GUI. What else is likely to have caused this
> condition? I am accessing the 4.6C version with the 610 client on both
> PCs.
>
> Les Stiles
> Systems Analyst, QM & WF
> Siemens ICN
> 400 Rinehart Rd
> Lake Mary FL 32746
> (407) 942-6777
> les.stiles at icn.siemens.com
>
>
>
 


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