ActiveX display disappearing in Workflow?

[Arnoud van Heerde]

Greg,
 
That darn 'white box' is in a lot of places indeed. Once I found it
disappeared when using SMARTFORMS transaction. That time a basis hotpackage
fixed the problem. My suggestion is to report it to OSS. By the way what
version of SAP GUI are you on and have you tried to upgrade/ install GUI
patch?
 
Regards,
Arnoud
 
 
-----Original Message-----
From: Greg Soltys [mailto:gregsoltys at hotmail.com]
Sent: maandag 5 mei 2003 07:33
To: SAP-WUG at MITVMA.MIT.EDU
Subject: ActiveX display disappearing in Workflow?
 
 
 H i, hope someone out there can shed some light, as this one has me
stumped.  We are on 4.6c, everything has been working fine.  All of a
sudden, as usual, something has changed that no one can tell, and a couple
of symptoms are popping up.
 
When you receive a workitem in your Inbox, and you click once on the
workitem (i.e. to display it's description in the preview pane), the
description no longer comes up!  If you explicitly 'display' the workitem,
it also does not show up.  This would normally (and it did at one time!),
show the description in the 'white box'.  Why I describe the preview pane as
a 'white box' is that now, in other areas such as workflow development,
wherever this 'white box' is, nothing is no longer displayed!
 
Another example is when you are displaying a workflow definition, and double
click to display a step.  If this step was an activity step, who's single
step task had a 'description' associated, it normally appears in that darn
'white box' at the workflow definition level!
 
As far as I can tell, this 'white box' is an ActiveX display component, as
this is a setting that you can turn on/off in your SAP Office display
settings.  This is fine for this Inbox problem, but that 'box' is in a lot
of places (such as the in the development described above, another example
is for an 'condition step', the condition is no longer
displayed/maintainable).
 
I have tried this across multiple workstations, and the same problem occurs,
so I know it is not a workflow setup problem, and thus not a SAP Gui
problem.
 
Any ideas?  Thanks in advance for any help you all may have!
 
Regards,
Greg