Urgent help! Cant assign workflow to a group.

[Sunni sunni]

Hi Jocelyn
 
In our dev system, I had used a role and linked the tasks to it for agent
assignment.  It worked ok there but not in our QA system so I changed the
agent assignment on the tasks to 'general tasks', so all are potentially
possible agents.  I suspect that there is some org mgmt data missing
somewhere but I have no idea where.  I noticed T777E has fewer entries in
QA, and OOVK is also slightly different, could this have something to do
with the problems in QA?
 
I also refreshed the buffer using swu_obuf.
 
Regards
Sunni
 
 
 
 
 
>From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
>Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Re: Urgent help!  Cant assign workflow to a group.
>Date: Thu, 20 Mar 2003 00:13:00 +0100
>
>Sunni,
>Check you have set up your possible agents on the relevant task correctly
>and
>refreshed the buffer - I've had this before when agents have been assigned
>but
>none of them are valid user ids for example.
>Regards,
>         Jocelyn Dart
>Consultant (SRM, EBP, Workflow)
>and co-author of the book
>"Practical Workflow for SAP"
>SAP Australia
>email: jocelyn.dart at sap.com
>phone: +61 412 390 267
>fax:   +61 2 9935 4880
>
>
>
>
>-----Original Message-----
>From: Sunni sunni [mailto:sunnilondon at hotmail.com]
>Sent: Thursday, 20 March 2003 2:42 AM
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Urgent help! Cant assign workflow to a group.
>
>
>Hi Workflow experts
>
>I have a serious problem with my workflow.
>In my dev system all was ok.  In QA I try to assign a workflow to a group
>on
>the org plan, the log for my workflow shows all is fine, but when I click
>on
>agents (selected agents) in the log I get a blank screen?  No work item is
>sent to the agents.
>
>More info:
>I used the wizard select agents to create the dialogue for selecting an
>agent.  This step is linked to a user decision step, so that the agent/s
>selected are then sent the user decision.
>
>Any suggestions will be greatly appreciated as this is a showstopper.
>I've had many problems in the QA system with the org plan e.g. missing
>relationships etc, dont know if this is related.
>
>Thanks
>Sunni
>
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