Approval via e-mail (EBP 3.5)

[Dart, Jocelyn]

Hi Hendri,
Have you made sure that your mail system is configured to send those emails
into EBP? You need the appropriate Sapconnect or similar connection to have the
emails sent in.
You can use transaction SCOT to set up a trace on incoming mails and check what is happening
to them.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
-----Original Message-----
From: Sasmita, Hendri [mailto:Hendri.Sasmita at amersham.com]
Sent: Tuesday, 18 March 2003 2:53 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Approval via e-mail (EBP 3.5)
 
 
Hi All,
 
In EBP 3.5 RSWUWFMLEC has the option to do approval via email and
RBBP_OFFLINE_EVAL checks an inbox, decodes the message and executes the work
item.
I have set an email address for WF-BATCH and set automatic forwarding to
ADMIN user.
I understand that when we send the reply to WF-BATCH, email should be
forwarded to ADMIN's inbox so that RBBP_OFFLINE_EVAL can read it and execute
the work item.
But when I click Approve URL in the email and send the reply email. The
email doesn't appear in the Admin's Inbox. I check this by login to EBP
using ADMIN Id and see the inbox.
Did I miss any setting?
Is there any special thing about email for WF-BATCH?
Currently I am using my colleague's email for WF-BATCH.
 
Please give me some hints
 
Thanks in advance
 
Regards
 
Hendri
 
 
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