Cant assign agents in customer system!

[Sunni sunni]

Hi
 
I tried SU53, but there is no authorisation problem.
I think that some PD config / T777* entry maybe missing somewhere in the
customer test system, any ideas what entry would enable agent assignment and
assignment of tasks to roles, where I should be looking?
 
Cheers
Sunni
 
>From: Michael Pokraka <workflow at quirky.me.uk>
>Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Re: Cant assign agents in customer system!
>Date: Mon, 10 Mar 2003 09:30:34 +0000
>
>Hmmm, interesting, I've had the PLOG=' issue myself before - trying to
>create responsibilities in PFAC. It was a single quotation mark, adn I
>have no idea what it means or how it relates to responsibilities, but
>there you go... Perhaps someone knows something about these?
>
>Cheers
>Mike
>
>On Mon, Mar 10, 2003 at 09:29:46AM +0100, de Valensart Schoenmaeckers,
>Patrick wrote:
> > Sunni,
> >
> > Even if you have SAP_ALL, sometimes the system is checking authorization
> > objects that don't exist (and are therefore not included in SAP_ALL). As
>an
> > example, I've had the case where the system was checking authorization
> > object PLOG, with value object type = ''. Of course, that quotation mark
> > alone is not part of the possible values, and is not covered if you put
>a
> > star as value. So it may not be covered by SAP_ALL either...
> >
> > So in your case, running SU53 might give you a surprise!
> >
> > Good luck!
> >
> > ---------------------------------------------------------
> > Patrick de Valensart
> > Information Services
> > PHILIP MORRIS Italia S.p.A.
> > ---------------------------------------------------------
> >
> >
> >
> > -----Original Message-----
> > From: Sunni sunni [mailto:sunnilondon at hotmail.com]
> > Sent: Friday, March 07, 2003 16:46
> > To: SAP-WUG at MITVMA.MIT.EDU
> > Subject: Cant assign agents in customer system!
> >
> > Dear Workflowers
> >
> > I an unable to assign agents to tasks in my QA test system.  It was fine
>in
> > the dev system, but in QA, in 'maintain agents assignment' when I add an
> > agent to the task and try to generate the index, I get a message saying
> > 'Please position cursor correctly', no matter where I put the cursor.
>When
> > I save and go back, there is no agent assignment.
> >
> > I tried to assign agents via the IMG for Customer services, but the
>relevant
> > screens are blank.
> >
> > I have given myself SAP_ALL profile.
> >
> > Any ideas / suggestions will be much appreciated, our testing has come
>to a
> > halt.
> >
> > Many thanks
> > Sunni
> >
> >
> >
> >
> >
> > _________________________________________________________________
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