Workflow logically deleted instead of invoking default rule

[Dale Davis]

Hi Folks:
 
I have a CRM workflow which dynamically selects the agent  for a dialog
step based on rule type FM. I am testing the scenario where the agent
determined by the rule is not a possible agent of the task. My expectation
is that my default rule assigned to the task which selects an administrator
should be invoked. Instead, I receive an error message, 'Responsible Agent
ACXXXXXXXis not a possible agent of task' ,  the dialog workitem is never
created, and the workflow is logically deleted.
 
 
Regards,
Dale Davis Jones
IBM / SAP Certified
Senior SAP Workflow/Webflow  PP Consultant - SAP Practice
 
IBM Business Consulting Services
Phone: 845-691-7861
           T/L 8-320-8440
  Internet Address: DKDAVIS at US.IBM.COM
 
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