Error with Workflow and task: Send Mail

[Werner Kößl]

Hi Ken,
 
we had the same problem 3 months ago.
SAP told us to do 2 things, and after doing that the workflow was working
well again.
- First you have to look if you have entered an e-mail-adress to the
background-user WF-Batch (which sends the e-mails of workflows).
- Second step: Go to transaction SOPE. There you'll find the table TSOPE
where you can mark the extensions.
  If you will no loger accept using some extensions for e-mail-attachments,
you have to mark the extensions through transaction SOPE.
  We had the problem that the extension "raw" was forbidden. So every mail
(which usually is "raw") stopped with an error.
  So we only had to delete the tick at the raw-extension!
 
Regards!
 
 
----- Original Message -----
From: "Ken Susen" <Ken.Susen at usa.contiteves.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Wednesday, January 22, 2003 8:45 PM
Subject: Error with Workflow and task: Send Mail
 
 
> Hello Workflow'rs,
>
> I am stumped on a simple workflow to send mail after an event. After
looking at
> the log steps the error description is stated below.....
>
>
> Work item 000004718242: Object CPRCL220 SELFITEM 000004718242 method
> SENDTASKDESCRIPTION cannot be executed
> Message no. WL 821
>
> Diagnosis
> The call of the object methods for the work item ended with a return code
for
> which there is no handling defined in the workflow. This is regarded as an
error
> by the work item manager (WIM).
>
> System Response
> The work item was set to error status, the return values from the object
method
> were saved.
>
> Procedure
> Check the saved return values of the object method. In particular, check
whether
>
> an application (ERRORCODE = 1) or
> a system error (ERRORCODE = 2) is involved.
> In the case of an application error, please check your workflow definition
and
> the implementation of your object methods.
>
> In the case of a system error, please contact your workflow system
> administrator. In this case also check whether there is an error in the
binding
> definition between task and method.
>
>
> Thanks for your assistance!
> Ken